Dianna and everyone I encountered and the guys that worked on my car were FANTASTIC! Dianna right from the start was so gracious, friendly and informative. She kept me posted on the progress of my car and gave up front an honest evaluation of the price (which by the way was very reasonable!) Everything worked out great and I couldn't be more pleased with my experience! They have earned a loyal customer in me! Sincerely and with many thanks! Gayle Hill
8/6/2022
Jonathan N. VERIFIED CUSTOMER
Dianna is kind and courteous
7/31/2022
Misty B. VERIFIED CUSTOMER
Amazing
7/28/2022
James N. VERIFIED CUSTOMER
Always a pleasure to have my vehicle serviced here, James always goes above and beyond to make my vehicle perfect I have nothing but 100% trust with my car in his hands
7/28/2022
Adelin P. VERIFIED CUSTOMER
Dianna was very professional and friendly, I like the way that Dianna adresses all my concerns regarding my Atlas.
7/27/2022
Salvatore P. VERIFIED CUSTOMER
James is always very helpful
7/27/2022
Wendy C. VERIFIED CUSTOMER
James was very professional, answered all of my questions.
7/27/2022
Linda N. VERIFIED CUSTOMER
Linda, thank you for trusting us with your vehicle. To help our management team deliver the highest quality service, please answer one simple question about your satisfaction with the service provided by Dianna Robert. Thank you, Vernon Volkswagen http://udpcsi.com/SY1YJJE2
Your survey was not 1 simple question! And when done it stayed that I would receive yet another survey from the manufacturer. Definitely not a 1 question survey!
7/23/2022
Brian S. VERIFIED CUSTOMER
Friendly service and completed as as expected.
7/21/2022
Mary D. VERIFIED CUSTOMER
Excellent experience from start to finish. James Masse gave thorough explanation of the work that needed to be done. And the work was done in the time given. James Masse kept me updated during the entire experience.
7/21/2022
Ann B. VERIFIED CUSTOMER
Outstanding service. Had a couple of uncommon issues and both were resolved very quickly. Dianna was very helpful and seemed dedicated to solving the car issues. Much appreciated.
7/18/2022
Anne J. VERIFIED CUSTOMER
Very timely service - great dealership
7/15/2022
Walter S. VERIFIED CUSTOMER
Better than other dealers
7/13/2022
James C. VERIFIED CUSTOMER
Polite, efficient, and courteous!
7/7/2022
Laurencia C. VERIFIED CUSTOMER
Absolutely pitch perfect; especially for a last minute drop-in!
I’ll be back!
Huge Thanks,
Laurencia
7/6/2022
Jeffrey M. VERIFIED CUSTOMER
We were not called to say the car was ready we had to call at 5pm
7/5/2022
Anthony M. VERIFIED CUSTOMER
Dianna Robert always represents Vernon Volkswagen very well. Keep up the good work.
7/5/2022
Anne B. VERIFIED CUSTOMER
Made appointment, left due to wait.
7/1/2022
Kimberly H. VERIFIED CUSTOMER
Dianna as well as your entire service department, is awesome!