Dianna Roberts is very nice person very caring about the customer.
3/18/2022
Eugene Y. VERIFIED CUSTOMER
Alexajanise was very helpful
3/18/2022
Alex D. VERIFIED CUSTOMER
Quick turn around and satisfied with the work! Above and beyond as always
3/17/2022
Denise M. VERIFIED CUSTOMER
Very happy with your dealership
3/14/2022
Alison F. VERIFIED CUSTOMER
Experience was great! Always pleasant and helpful!
3/14/2022
Robert P. VERIFIED CUSTOMER
Customer service was very satisfied very happy with the service.
3/13/2022
Dwayne C. VERIFIED CUSTOMER
I went there with my car no check engine light and when I was leaving there was a check engine light.
3/13/2022
Aniello M. VERIFIED CUSTOMER
James always is ready to accommodate my request when coming in for service.
2/26/2022
Porter G. VERIFIED CUSTOMER
My car stayed for almost 3 weeks, yet I was told every time I called in the first 2 weeks that “it will be done tomorrow” which gave me no timeframe of when I would have a vehicle. I was never called to be told that it wouldn’t be ready either, every time I had to call to find out. I got the car back with multiple major problems that it didn’t go in with, as the tow truck driver who dropped it off can confirm. The service manager tried to tell me that it did in fact come in with these problems, even though he himself later confirmed that at least one of the problems was caused by Vernon VW. I now am stuck with multiple major problems with my car that I didn’t have when I dropped the car off and have missed multiple work days because of the staff’s poor communication not giving me any time frame to know I needed to find an alternate vehicle. This was the worst experience I have ever had with a garage in my life.
2/18/2022
Salvatore P. VERIFIED CUSTOMER
Best service ever.James treates you like you were friends forever.
2/3/2022
Mitchell D. VERIFIED CUSTOMER
Jimmy and Diana were amazing, kept in touch. Answered my questions and were honest with me. Best service I could’ve gotten.
2/1/2022
Andrew G. VERIFIED CUSTOMER
This is the second time I've brought my car there to fix the same problem. The problem still isn't fixed with my heat. Third time's the charm maby... I'd be better off doing the job myself.
1/25/2022
Andrew G. VERIFIED CUSTOMER
This is the second time I've brought my car there to fix the same problem. The problem still isn't fixed with my heat. Third time's the charm maby... I'd be better off doing the job myself.
1/25/2022
Francisco R. VERIFIED CUSTOMER
Took the car for oil change, when I drove the car in the afternoon low oil warning, checked under the car and oil is dripping sent a message to service about it. I expect the issue to be solve by Vernon Vw tomorrow, cannot drive the car back with no oil on the engine
1/15/2022
Katherine A. VERIFIED CUSTOMER
Everyone in service is fantastic, it’s why we keep coming back!
1/8/2022
Ryan B. VERIFIED CUSTOMER
My keys were left in the center console overnight with the doors unlocked when I called yesterday and said I won't be able to pick up my car and to please lock my doors and I would be by today to pick up my car.
12/31/2021
Thomas G. VERIFIED CUSTOMER
Good service
Thanks
12/31/2021
Sean M. VERIFIED CUSTOMER
Thank yoj
12/29/2021
Rebecca M. VERIFIED CUSTOMER
Took me in on short notice, checked it out and sent me on my way