He was so attentive to my needs and understood my concerns. He went above and beyond to figure out my issue ( my cars’ issue) and to make sure everything was checked. Even offered me a cookie to take with me. Professional and friendly. He was great! Thank you
12/21/2021
Elizabeth S. VERIFIED CUSTOMER
The mechanic was very thorough. I feel confident that he was detailed in his inspection. And I will be returning when I need service.
12/14/2021
Matt D. VERIFIED CUSTOMER
Every time I come in to service my car, the team is very personable and willing to answer my questions. Even though I did not purchase my VW from Vernon VW, I continue to have it service here because of the team in the service department.
12/13/2021
Aniello M. VERIFIED CUSTOMER
I was totally happy with James and solving an issue with my car.
12/8/2021
Omar R. VERIFIED CUSTOMER
I am satisfied with service
12/8/2021
Jackson S. VERIFIED CUSTOMER
Friendly and kind service team
12/7/2021
Matt G. VERIFIED CUSTOMER
James Masse is the definition of great customer service. He was very professional and answered all of my questions with prompt educated answers. The techs who serviced my vehicle did an excellent job as well. All around a fantastic experience.
12/5/2021
Melissa . VERIFIED CUSTOMER
Great staff. Very knowledgeable and very friendly. Best experience at a dealership so far. Thank you so much
11/30/2021
John L. VERIFIED CUSTOMER
Courteous service personnel
11/23/2021
Michelle V. VERIFIED CUSTOMER
Jimmy and his team were amazing! Thanks!
11/21/2021
Lisa D. VERIFIED CUSTOMER
Jason was very friendly and helpful.
11/17/2021
Amanda R. VERIFIED CUSTOMER
Quick service
11/17/2021
Jeff S. VERIFIED CUSTOMER
Wonderful service.
Officially never going back to glastonbury vw.
11/17/2021
Mark F. VERIFIED CUSTOMER
Job well done
11/16/2021
Erol C. VERIFIED CUSTOMER
Great guy, super pro.
11/14/2021
Thomas R. VERIFIED CUSTOMER
Very happy with the service provided - thank you!
11/14/2021
Jeremiah S. VERIFIED CUSTOMER
Very quick and easy!
11/14/2021
Maia G. VERIFIED CUSTOMER
Very nice and helpful
11/13/2021
Robert C. VERIFIED CUSTOMER
Awesome service thank you all so very much for getting my car in for service in such a timely manner.