To be honest I was having a bad day yesterday but that all changed when I got to Vernon VW. First I was impressed with the time of service, I was in and out way faster than expected. Also he was very genuine, friendly and most of all patient with me and answering all my questions in detail. He even went the extra mile to help me personally (I was on crutches and could barely walk). Instead of dismissing me around the corner to go speak with someone from a different department he went out his way to get me a quote and the parts I needed for my car. I just want to thank the team all the way around yesterday for making my day!
3/23/2021
Wilhelm D. VERIFIED CUSTOMER
Great job , great service!
3/20/2021
Cristiano Q. VERIFIED CUSTOMER
Samantha was a sweetheart, 10/10 would come back again
3/19/2021
Kylie S. VERIFIED CUSTOMER
5/5 so helpful so timely great experience
3/19/2021
Christopher H. VERIFIED CUSTOMER
Awesome service
3/19/2021
Devin R. VERIFIED CUSTOMER
James is an incredible service advisor. He’s very knowledgeable and honest. Will return because of James and the work quality.
3/18/2021
Dave D. VERIFIED CUSTOMER
Great service
3/17/2021
Enrique R. VERIFIED CUSTOMER
Amazing customer service. Samantha was extremely helpful and very informative very polite as well
3/16/2021
Gail D. VERIFIED CUSTOMER
Thorough and professional
3/15/2021
Milton S. VERIFIED CUSTOMER
Thanks for fitting me in. I called from across the street.
3/13/2021
Martin J. VERIFIED CUSTOMER
Sam did a great job! Pleasure to work with.
3/13/2021
Nathan E. VERIFIED CUSTOMER
Vernon Volkswagen was very easy to deal with. Samantha in the service department was knowledgeable with the issues I had on my car and kept me up to date on everything
3/11/2021
Gary P. VERIFIED CUSTOMER
Samantha was awesome. Very cordial & helpful.
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3/10/2021
Gary P. VERIFIED CUSTOMER
Samantha was awesome. Very cordial & helpful.
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3/10/2021
Huy N. VERIFIED CUSTOMER
Very friendly ! Great communication on any issues or questions.
3/9/2021
Tyler C. VERIFIED CUSTOMER
She was delightful and knew how to explain car issues.