I was quoted a much lower price from a more reputable dealer. They were not looking to trash talk but said they couldn’t see how I wasn’t getting unfairly quoted due to the type of issue the car was having. I will not be back if I can help it. Will be looking for a new VW dealer to exclusively service my vehicle
3/3/2021
William D. VERIFIED CUSTOMER
Always good, and friendly service
3/3/2021
Cynthia M. VERIFIED CUSTOMER
I drove up to Vernon to have a back light replaced but apparently they were sent the wrong part. Not Vernon's fault but inconvenient since I live in Newington. Still waiting to hear about the correct part. I do appreciate that there is no charge for the part or the labor. Hope to hear something soon. CIndy ****
3/2/2021
Victor W. VERIFIED CUSTOMER
Thanks!
3/1/2021
Kristy L. VERIFIED CUSTOMER
After my first experience I wasn’t sure about this location, but they immediately fixed the situation so I felt like I could return. On this visit I felt satisfied and was happy with the service. After my oil change they told me what they did and what would need to be done the following oil changes. After this experience, I feel much better returning here for service.
2/28/2021
Andrew G. VERIFIED CUSTOMER
Five stars
2/27/2021
Jingnan Q. VERIFIED CUSTOMER
Samantha is great. !
2/27/2021
Mark W. VERIFIED CUSTOMER
Thank you
2/27/2021
Alexander L. VERIFIED CUSTOMER
Very happy with my service everything went smooth
2/26/2021
Timmy V. VERIFIED CUSTOMER
The young lady that did my paperwork was very pleasant my whole experience today was fantastic.
2/26/2021
Kathy P. VERIFIED CUSTOMER
10 out of 10
2/19/2021
James B. VERIFIED CUSTOMER
Excellent service
2/19/2021
Tim W. VERIFIED CUSTOMER
Speedy recall service done, Thanks for getting the needed parts in quickly,
2/18/2021
Roger M. VERIFIED CUSTOMER
Yes
2/16/2021
Kimberly H. VERIFIED CUSTOMER
Appreciate her customer service
2/13/2021
Oz P. VERIFIED CUSTOMER
Thanks
2/12/2021
Cynthia M. VERIFIED CUSTOMER
Samantha was great. Very friendly and made sure I understood the work that would be gone. Very accommodating.
2/11/2021
Kathy P. VERIFIED CUSTOMER
Just want to thank Sam for a job well done. We were very satisfied with her help