Sarah was very pleasant. She was friendly from when I had brought in the car to when I had left. She provided great customer service (which is rare, nowadays).
11/18/2020
Diane P. VERIFIED CUSTOMER
Sarah couldn’t have been nicer, she is quite an assist to the Service Dept.
11/17/2020
Taylor M. VERIFIED CUSTOMER
Alyssa is great!!! Got me in the same day for an appointment and was super knowledgeable!
11/15/2020
Bryan C. VERIFIED CUSTOMER
Great job again!
11/15/2020
Matthew S. VERIFIED CUSTOMER
Alyssa was attentive and helpful through a quick oil
Change.
11/14/2020
Jeffrey K. VERIFIED CUSTOMER
Great job, thank you!
11/14/2020
Megan M. VERIFIED CUSTOMER
Sarah is always super helpful and tries to accommodate my work day the best way she can.
11/13/2020
Alexander F. VERIFIED CUSTOMER
It was delightful and extremely helpful to have had Sarah at my service. Not only was she able to make sure that everything was taken care of at the dealership, but she also guided me to find access to ensure quality parts for my vehicle. It was a pleasure to have come to Vernon vw, thanks again to Sarah Maulucci!
11/12/2020
Elaina P. VERIFIED CUSTOMER
Very professional and polite, no complaints from me!
11/11/2020
Robert C. VERIFIED CUSTOMER
Thank you!
11/9/2020
Holden W. VERIFIED CUSTOMER
Sarah was awesome, helped me right along. Let me know what was going on and knew how important it was to have my car back. Especially after only buying it a few weeks ago. No complaints on her part one bit. The tech however did leave alot of greasy handprints on my door/door handle and hood. Not a huge deal but a kind reminder to those techs to have cleanly habits! Thanks again Sarah!!!
11/9/2020
Afua N. VERIFIED CUSTOMER
The girl at the front counter was amazing. She was apologetic that I had a long wait time and made sure that I was completely satisfied. Her customer service skills were amazing. I’ll continue to go here for all of my service needs. Another great job from Vernon VW.
11/8/2020
Christine S. VERIFIED CUSTOMER
Great service first time there will be sure to bring my volkwagen back and no place else!
11/8/2020
Bryan C. VERIFIED CUSTOMER
Absolutely great! You guys kept me up to date on everything that needed to be done and gave me accurate price estimates, got my approval for large cost items and did everything you could to save money for me.
When I bought this car used from a non-VW dealership, I was worried about finding a place to take it for maintenance and services, but now I no longer have to worry!
11/6/2020
Hourya D. VERIFIED CUSTOMER
So far the car is running great. All the problems that Jeff was supposed to addressed were resolved. So we are very satisfied at the moment. Thank you Jeff.
11/6/2020
Michael B. VERIFIED CUSTOMER
Everybody at Volkswagen was great and worked to fix the issues with my vehicle in a timely manner.