Much quicker service than I anticipated, the lady at the front desk was helpful and nice, waiting room comfortable and super clean bathrooms, will be back. :)
11/5/2023
Roberto R. VERIFIED CUSTOMER
PROACTIVE customer service would be appreciated.
11/4/2023
Anthony I. VERIFIED CUSTOMER
It should never have taken over two weeks to fix my car and this should have also been known when i btought it in a week earlier. Though your associates were very nice and polite i am not satisfied
11/3/2023
Josh S. VERIFIED CUSTOMER
Very Professional as well as charming personality
11/3/2023
David K. VERIFIED CUSTOMER
Fair price.
11/2/2023
Joseph B. VERIFIED CUSTOMER
When I went to pick up the car there were messages on the dash. I think the tech nor the service writer actually checked the car when they were done. Now I cannot trust the work Vernon VW service does. I left them my car for a week while I was on a trip now I don’t have a car to drive because I didn’t take the car. Highly disappointed.
10/30/2023
Wayde S. VERIFIED CUSTOMER
All good!
10/28/2023
Gail B. VERIFIED CUSTOMER
Yesyes
10/25/2023
Mark M. VERIFIED CUSTOMER
Came in for tires. A few weeks prior had my 50k- mentioned a squeak/rattle. The noise “ could not be replicated”. Thankfully during the test drive of new tires Janes heard the noise. So hopefully when I bring the car in again. That issue can be fixed
10/24/2023
Jennifer V. VERIFIED CUSTOMER
Car smells so strong of chemicals it’s causing headaches. Services were told to happen that did not.
10/24/2023
Jeffrey D. VERIFIED CUSTOMER
Thank you
10/24/2023
Nadia W. VERIFIED CUSTOMER
Five stars!!
10/23/2023
Robert S. VERIFIED CUSTOMER
i am missing my front license plate
is it in garage
10/22/2023
Julie H. VERIFIED CUSTOMER
Thanks
10/18/2023
Colby L. VERIFIED CUSTOMER
Car went in and came out how I left it! Completely happy how my first experience turned out! I’m going to highly recommend you!
10/17/2023
Christopher K. VERIFIED CUSTOMER
Thank you for such a pleasant experience in a timely manner.
10/13/2023
Bruce S. VERIFIED CUSTOMER
Waited for service and it was completed in a timely manner.
10/13/2023
Kyle L. VERIFIED CUSTOMER
I made an appointment well in advance. I called and I did my due diligence, and spoke with staff, informing them of the issues I was having. I explained to them that I had a warranty for Simoniz. I was told that my issue would be covered and I booked my appointment. I drop my car off and I’m told that the Services will not be covered and the dealership is unable to provide me with a copy of my warranty.
Not sure how you guys keep records.
Overall though from the day after I bought the car, I have regretted it
10/11/2023
Valerie T. VERIFIED CUSTOMER
Excellent service and customer service all my concerns was answered. Great job guy’s ????????