The integrity and professionalism displayed was top notch. I truly appreciate the superb service.
7/17/2023
Penny B. VERIFIED CUSTOMER
James is on top of things & always willing to make the customer satisfied despite his busy day! Superb @ his position & VW has a valued employee
7/15/2023
Daisy B. VERIFIED CUSTOMER
They were able to find out what was wrong with my car and it was beyond repair and was treated fairly.
7/12/2023
Mary D. VERIFIED CUSTOMER
Every service experience I’ve had with James Masse has been excellent.
7/11/2023
William Z. VERIFIED CUSTOMER
Service was good but they could not fix my problem
7/11/2023
Kathleen R. VERIFIED CUSTOMER
I was thrilled that an electronic issue was so readily addressed and fixed. I was very impressed with the friendliness of your staff. Thank you for an excellent service visit.
7/10/2023
Curt F. VERIFIED CUSTOMER
Very happy with the service department — my last 2-3 visits — Jimmy in particular has been beyond helpful.
7/9/2023
Brian W. VERIFIED CUSTOMER
Great communication and speedy turn around. Jimmy and Diana were both excellent.
7/8/2023
Jennifer P. VERIFIED CUSTOMER
Thanks so much for taking the rock out of my car!
7/8/2023
Pauline L. VERIFIED CUSTOMER
Great service
7/6/2023
Lili A. VERIFIED CUSTOMER
James was professional and answered questions and provided an estimate for the next major service at 130000 miles.
7/5/2023
Derek W. VERIFIED CUSTOMER
Great manager or service manager. To the point and isn’t pushing you to do something. Overall great service and 10/10 experience every time. Thanks James!
7/4/2023
Wilfred D. VERIFIED CUSTOMER
The work was done efficiently and in a timely manner
7/1/2023
George L. VERIFIED CUSTOMER
Great service continues
6/30/2023
Erik F. VERIFIED CUSTOMER
My service appointment went good and was completed quickly. The service lady was very helpful and she ordered a part for my car. She told me that she would call me when it arrives to set up a date for installation. I will be back for all my needs for my new Jetta.
6/29/2023
Bryan C. VERIFIED CUSTOMER
Today I went in for the flashing engine light.. seeing I was just there yesterday, I went without an appt. They fit me in in a timely manner and hopefully tesolved the issue.
I just filled out the last form at a bad time.
6/28/2023
Bryon V. VERIFIED CUSTOMER
Very helpful, professional, and courteous.
They fixed the issue first time without a problem!
Unlike Mitchell Subaru
6/27/2023
David B. VERIFIED CUSTOMER
Helpful, clearly provided information regarding my question of servicing provided
6/27/2023
William G. VERIFIED CUSTOMER
She was very professional and clear on what was done.
6/26/2023
Tisha M. VERIFIED CUSTOMER
Quick efficient and friendly!!!! Couldn’t be happier with the service. I will be a repeat customer . Everyone is so kind and professional. Thanks a million.
My Jetta is happy too. A truly great experience. Thank You.