Poorly run, failed to inspect, NYS, I had to return after discovering this. On my drive home the low pressure light appeared on my dash
7/8/2020
Robert T. VERIFIED CUSTOMER
Arrived for my complimentary oil change at my appointment time. The girl at the outside desk was lovely. Then it went downhill. Received the first phone call at 11:15. Telling me my car would be ready in 30minutes. Arrived exactly at 12:15. giving them an extra 30 minutes. Car was not ready they told me 15 mins. No my daughter had been driving me back and forth. I left and went back to her house to wait the 15 mins. I finally called 1 hour later at 2:15. Was told at that time my car was ready. Absolutely totally dissatisfied.
But I had to call.
7/8/2020
Millie G. VERIFIED CUSTOMER
Everything was great
7/8/2020
Nubia S. VERIFIED CUSTOMER
Excelente servicio,me alegro por su atención,congratulations..!!
7/8/2020
Lisa S. VERIFIED CUSTOMER
She was awesome. She works very hard to keep the customers happy!
7/8/2020
Derrick T. VERIFIED CUSTOMER
None; good job.
7/8/2020
Richard S. VERIFIED CUSTOMER
He is very polite and explained what was required to do repair.
He is a great representative for Honda Service
7/8/2020
Tiffany R. VERIFIED CUSTOMER
She was amazing as always!
7/8/2020
Ghaffar Atif. VERIFIED CUSTOMER
Jessica did great and made sure I had no issues in getting good service.
7/7/2020
Tenaya M. VERIFIED CUSTOMER
Though it took 6hrs to do my inspection &a/c and my almost full tank of gas was reduces to almost empty . Dennis was amazingly helpful Glad i could work with him.
7/7/2020
Tina C. VERIFIED CUSTOMER
I was very pleased today with my service. I was going to wait until tomorrow but I am so glad I did the service today:. Thank You .Ms. Goldsmith was very efficient and friendly. Great service. Thank you again
7/7/2020
Christopher B. VERIFIED CUSTOMER
Hassan was excellent
7/7/2020
Laura K. VERIFIED CUSTOMER
It’s the first time I had worked with Nat. He was very informative, helpful and kept me apprised about the status of the service.
7/7/2020
Vincent P. VERIFIED CUSTOMER
Great service advisor today. Thank you!
7/7/2020
James B. VERIFIED CUSTOMER
Customer service is horrible, time told service would take is totally not accurate.
Advisor did t give me any updates on my vehicles repair process. Customers time and feelings aren’t valued
7/7/2020
Manuel C. VERIFIED CUSTOMER
Very professional & friendly she is 5 star service
7/7/2020
Florie Mcgeown. VERIFIED CUSTOMER
Shietha was a pleasant greeter and very helpful person. As busy as it was, with a smile she was very kind to take care of my needs. Great worker????
7/7/2020
Alicia S. VERIFIED CUSTOMER
Sheletha Goldsmith was exceptional with the service she provided for me today at Millennium Honda! I really appreciate her keeping me updated on that status of my vehicle throughout the time I waited for the work to be completed. When my vehicle was finished being serviced, the mechanic that worked on my car left it unattended in the driveway, not to mention it was wet! I went into the service center to speak to a manager about my displeasure of the state in which my vehicle was left, Whilst walking into the center I saw Shletha and expressed to her my disappointment. Right away she said don’t worry about it, I’ll take care of it! Shletha went above and beyond to make sure I left a happy customer. She got towels and hand dried my vehicle herself because the mechanics stated that the blower was broken that’s why it was left wet! I really would like to express my gratitude to Shletha for doing what she did today. I appreciated what she did so much! A million thank you to her!