Scott Robinson Honda Auto Repair Service

Marguerita is friendly and responsive. I have had her before. A+

I am very grateful to Tony Tran, Honda of America, the service manager and all who helped get this repair taken care of for me. From the bottom of my heart thank you!! I love my Honda and I will be a Scott Robinson Honda customer for life.

Always great service from Stephanie. She is amazing really appreciate to help me out all the time. Thank you

Oscar, was quick and helpful. I appreciate his efforts greatly.

Alex is fantastic Personable and professional and very helpful!!!!!

Very fast battery replacement time and reset of notification lights I can't believe how fast I was in and out of service like 15 minutes totally satisfied

Tony was fantastic!

Service was completed in a timely manner

Margarita has helped me in the past as well. She is always friendly and knowledgeable of the services offered. I appreciate the fast turnaround time whenever I get service from Scott Robinson.

Sean was amazing and made sure to offer his best advice while servicing my car.

Tony was on it. Very good customer service!!

Tony was a pleasure to work with I will consult with him during my next service.

Actually I was pretty disappointed. I called about 2 days early. I asked how much a oil change was. Margarita told me $59.99 & $89.99 I made a appointment for 9:45 today 5/6/21 I showed up at 9:45 Nobody came out and greated me, I had to come in.Then Sean came out and told me what I needed I said I was here for a oil change and my appointment was for 9:45 , he said your looking for a 1-1/2 wait, I said even for a appointment. He said the oil change comes with a full inspection. After waiting there for over 2-1/2 hours for a Oil Change, Magratia said the bill is $105. I said I made a appointment for a oil change and you told me it was for $59 and your charging me $105. She said well it comes with a A1 Inspection which I NEVER ASKED FOR. Its frustrating to me to tell me a $59 dollar Oil Change really is $105 With Hidden Costs to boost up the Price. I could have just gone to Valvoline waited 30 minutes and paid the cost they gave me. I wanted to reach out to a Manager so bad. I'm very Disappointed in Hidden Costs and lack of Communication. Not coming back

Margarita is always professional, helpful and positive when providing services to clients.

Very happy. Thanks!

Me encuentro desconcertada y molesta por dos razones..la primera es que un año y cuatro meses y ya tenga que estar con problemas con un carro que pague en su totalidad el día que lo compre en una agencia que esta entre las mejores y y con 12 mil millas y ya tenga problemas por las bujías y la segunda es por la irresponsabilidad de la persona que en el primer servicio del carro anoto erróneamente el milla y cuando hable para pedir cita y lo revisaran,se me dijera que ya no tenia garantía,así que tuve que ir a que checaran las millas y el carro tenia 12 mil nos las 33 mil que pusieron en el sistema...no es el primer carro de agencia que compro y me sorprende que se me cobre por hacerle el servicio del carro.

Sean is a very polite, helpful and a professional service representative.

Tony Tran is always professional and up front and on top of my repairs and is kind. He’ stays in contact w me when my car is in the shop and keeps me updated. He is amazing and I am always happy that he is my service guy go to. Thank you

The service department was very helpful and truthful. I received an appraisal for my civic I’ll be taking advantage of it in 30 days working on my credit score. I met with the salesman he was patient and insightful. The General Manager could use some customer service skills, he walks to & fro without acknowledging the customers. Thanks the only thing that’s lacking but the most impactful.

I took in my car for a service to be done the young lady who helped me was very helpful and I think she went above and beyond to have me get a great experience her name is Stephanie. I had and relayed in the gas door replaced as well as a gas pump that was on recall since I have that being done I decided that it was time for an oil change I picked up my vehicle later that day and was happy until I drove off the lot I had not drove more than 5 min when my car stared to smoke and the check engine light came on and my car wouldn't not want to accelerate so I called the dealer and they told me what was happening. That made me so upset. But the dealer ship offered to pick me up were I was with a tow truck and have us taken back Sean was there to receive us back and told me I had to leave my car overnight ???? which was disappointing. But he also offered to pay my uber home which I never had them pay me back for which I saw no need to have them pay for it , which I was happy to receive my car the next day they told me that the service guy had over oiled my car ???? which I thought was very unusual. The manger did apologize for the inconvenience of the trouble and he told me next time I took my car in he would cover a detailing on my car which I guess was exceptional. So I had a good and bad first experience here at Scott Robinson Honda