I was under a time constraint and needed my car back by a specific date and the service team made it happen!
Thank you!
5/3/2022
Robert S. VERIFIED CUSTOMER
I never talked with Tom Spencer. Talked to a lady who had a work station in service area. She politely greeted me and took care of my issue right away. I didn’t have an appointment. My appointment was at west location. She said no need to go there they could take care of it. Saved me a trip. They serviced car and she informed me when it was done and what they did.
5/2/2022
Michelle C. VERIFIED CUSTOMER
Tom provided excellent customer service. He noticed my tire was not keeping air and got me in right away to have it fixed.
5/1/2022
KELLY T. VERIFIED CUSTOMER
Dan passed away
4/30/2022
Randy S. VERIFIED CUSTOMER
Requested update done quickly. Would like to know what issues prevented me from doing it myself per website instructions
4/30/2022
WARREN P. VERIFIED CUSTOMER
Very pleased with the prompt service and professionalism. Well done.
4/29/2022
Brenda R. VERIFIED CUSTOMER
Excellent service
4/29/2022
John F. VERIFIED CUSTOMER
Have been very pleased any time I have had my Explorer in for service.
4/29/2022
TIRE BROKERS. VERIFIED CUSTOMER
Good job
4/29/2022
Wyatt A. VERIFIED CUSTOMER
Your employees are the best. We receive nothing but excellent service from Tom, Michelle, and your service staff. Your mechanics do a fine job and are very kind and considerate. We also appreciate your sales staff. Ryan, Nikki and Mike have gone above and beyond to help us with whatever we need.
Thank you
Wyatt A
4/29/2022
Kenneth C. VERIFIED CUSTOMER
Great people great service Thank You
4/29/2022
Ken W. VERIFIED CUSTOMER
I am happy that I receive a thorough report about my vehicle & that Mr Spencer gives a complete explanation. Thx.
4/28/2022
STAN F. VERIFIED CUSTOMER
John Capponi has always treated me n other customers with very deep respect n is very kind, He is very professional in his job, John is Great!! I always ask for John when having anything done to my cars!
4/28/2022
Donald M. VERIFIED CUSTOMER
As I mentioned scratch! See msg sent back
4/28/2022
Dale E. VERIFIED CUSTOMER
The service was great! Thanks
4/28/2022
Aric G. VERIFIED CUSTOMER
Very good service
4/28/2022
NANCY T. VERIFIED CUSTOMER
John was very nice. He answered all my questions. He deserves a raise for wonderful customer service.
4/27/2022
Diane C. VERIFIED CUSTOMER
I love the friendly atmosphere at Bob Thomas Ford! Tom provided excellent service. All work completed in a timely manner.