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Real Reviews from VERIFIED CUSTOMERS
Angela B. VERIFIED CUSTOMER
Everyone was very friendly and helpful.
4/15/2022
Jack U. VERIFIED CUSTOMER
Great service.
4/15/2022
Earl W. VERIFIED CUSTOMER
Thanks For The Good service and great Job You Did On My Truck
4/15/2022
Judith C. VERIFIED CUSTOMER
Your service department has always done a good job. Unfortunately your sales, management and body shop didn’t. We had a paint defect on the rear bumper of a new vehicle and no one took it seriously. It wouldn’t have been a very expensive but your dealership refused to step up so we had it fixed on our own. Because if this we are done with Bob Thomas.
4/13/2022
Jeffrey G. VERIFIED CUSTOMER
Looking to trade in the next year
4/13/2022
Anita B. VERIFIED CUSTOMER
Tom and Michelle were both very helpful. The Expedition runs beautifully. Many thanks!
4/13/2022
KRIS S. VERIFIED CUSTOMER
I had some warranty work done on my car and decided that I'd have the Works service as well since it was due an oil change shortly. I scheduled the additional maintenance to be done and verified with the service department. Bob Thomas had my vehicle for 2 days and the routine service was never completed. Now I have to make a separate appointment in the next few weeks.
4/11/2022
Darrell C. VERIFIED CUSTOMER
I was very disappointed with my brake repair. I had a complete brake job front and rear. Unfortunately the next day I had no brakes…$1800
4/11/2022
Derrick S. VERIFIED CUSTOMER
As usual the team did well with what my vehicle needed.
4/11/2022
Teresa K. VERIFIED CUSTOMER
Have had my edge since 2013 and Tom has helped me keep it running so well! Thank you Tom and Bob Thomas! I live in Decatur and truly worth the drive for your Dealership to work on my SUV Thank you again
4/11/2022
BRYSON B. VERIFIED CUSTOMER
Service was exceptional, he should be rewarded
4/10/2022
Mark W. VERIFIED CUSTOMER
Thanks Joe we are completely satisfied with the service that Bob Thomas will be sure to come back when the need arises!
4/9/2022
NELSON A. VERIFIED CUSTOMER
Great job!
4/9/2022
Elizabeth P. VERIFIED CUSTOMER
Service was excellent.
4/9/2022
Arnold S. VERIFIED CUSTOMER
Car was not washed
4/8/2022
John H. VERIFIED CUSTOMER
Everyone was very helpful!!
4/8/2022
Jennifer A. VERIFIED CUSTOMER
Thanks
4/8/2022
Rhys B. VERIFIED CUSTOMER
John is an excellent service advisor! He’s always knowledgeable and polite and always addresses all my questions and concerns. I don’t know the mechanics name who always works on my truck but he always does a good thorough job and I’m always satisfied with my experiences at this dealership!
4/8/2022
Kevin K. VERIFIED CUSTOMER
As usual, very happy with the service & courtesy provided by Tom Spencer and others I had contact with . Thank You!
4/7/2022
Darcy S. VERIFIED CUSTOMER
I've owned many Fords in my life. For many reasons from my first car in 1977, to a Pinto(yea..I know) an ****,two Taurus, 2 explorers to name but a few. I never have to think twice when I buy a Ford The service was wonderful!!!
4/7/2022