The team at both Fort Wayne locations have always been and continue to be top notch with mechanical as well as customer service.
12/30/2021
Kenneth M. VERIFIED CUSTOMER
Every thing was fine
12/30/2021
Carol L. VERIFIED CUSTOMER
They always do a good job.
12/29/2021
Michael Y. VERIFIED CUSTOMER
Very happy with Tom’s service. He went over on how he was going to find the source of the problem. He called me right after the job was done. Tom was very professional at his job.
12/29/2021
Henry H. VERIFIED CUSTOMER
Thank you for your professionalism
12/24/2021
Jason S. VERIFIED CUSTOMER
A quick sweep out would've been icing on the cake but still a fantastic job by all involved.
12/22/2021
Mark L. VERIFIED CUSTOMER
Yesterday's experience with the service dept. Was exceptional
12/19/2021
Julie M. VERIFIED CUSTOMER
Excellent service!
12/18/2021
Mark T. VERIFIED CUSTOMER
Tom does a great job! He is the reason I use Bob Thomas Ford for service.
12/18/2021
Terry H. VERIFIED CUSTOMER
Thanks Tom for the great service!
12/17/2021
CHRISTOPHER H. VERIFIED CUSTOMER
Very fast and efficient, knowledgeable, professional.
12/17/2021
Debra F. VERIFIED CUSTOMER
Tom Spencer has been very helpful with the needs I’ve had maintaining my two vehicles. I truly appreciate this kind of attention.
12/16/2021
Scott B. VERIFIED CUSTOMER
Tom Spencer does an excellent job in customer service. Give him a raise.
12/16/2021
Anna S. VERIFIED CUSTOMER
Happy to answer any questions
12/15/2021
LAURA W. VERIFIED CUSTOMER
We have been dealing with Bob Thomas Ford for about 19 years now we always get awesome service we always know they’re going to treat us fairly and give us good advice.
12/15/2021
James D. VERIFIED CUSTOMER
Always satisfied with Ford team thanks
12/15/2021
Christopher M. VERIFIED CUSTOMER
It was fine, just two small things - my oil life indicator wasn’t reset back to 100%, and I didn’t get a window sticker for when the next service was due. I reset the oil life indicator, but the window sticker would have been good to have. Thanks.