Everything was ok , except I asked if they would check the Air in my tires , he said they would and they did not do that . I had a couple of tires that needed a couple pounds of air . I checked my tire sensors once I had gotten in my car to leave and went right back in the shop to see if they’d put in some air in my tires and there was nobody in the shop to ask . I ended up
Stopping at a tire store and they took care of it .
10/29/2021
Gary L. VERIFIED CUSTOMER
Good job
10/29/2021
Frank F. VERIFIED CUSTOMER
I always have Bob Thomas do my oil change and tire rotation for a good price. Thank you.
10/28/2021
Karen L. VERIFIED CUSTOMER
Excellent service…. Thank you
10/28/2021
Laura M. VERIFIED CUSTOMER
Very friendly and helpful. Explained what should be done and got me in and out fast.
10/28/2021
Sherman J. VERIFIED CUSTOMER
I was satisfied with the services, but I wasn't satisfied with the was my car was looking when I got it back, I went to Mike's car wash the day before an got a 17.00 car wash, hand prints was all over my car, their was even a cup ring on the to of my car" driver side..let me add I had just got a BRAND NEW PAINT on my car and got it back on 10/15/21.my new paint on my car was only about 10 days fresh, and I get it back in this condition I was pissed, had to take it back to Mike's car wash after I left the Ford dealership..didnt appreciate your mechanics treating my car like this at all..
10/27/2021
Matt M. VERIFIED CUSTOMER
Michelle is always very pleasant and helpful and the job was done to satisfaction. Thank you!
10/27/2021
Robert C. VERIFIED CUSTOMER
Did a great job! Thanks!
10/27/2021
PRISCILLA S. VERIFIED CUSTOMER
They were very helpful,
10/27/2021
Harvie D. VERIFIED CUSTOMER
Outstanding!
10/27/2021
**** P. VERIFIED CUSTOMER
Michele and the team were great. The process was ridiculous.
10/26/2021
Lois B. VERIFIED CUSTOMER
John was helpful and very considerate when working with a senior.
10/26/2021
Kathy O. VERIFIED CUSTOMER
Bob Thomas is the best dealer and has the greatest service dept people that is why I will continue to buy my vehicle at their dealership
10/25/2021
Robert H. VERIFIED CUSTOMER
Good job,thank you.
10/25/2021
Tracy C. VERIFIED CUSTOMER
Bob Thomas Lincoln understood my situation and completed the transmission hose work quickly
10/23/2021
Chase P. VERIFIED CUSTOMER
They were fast with their service but when I expressed my concern with another issue, he literally just said we can’t get you in til The first week of December. He didn’t ask any questions or anything. I expressed my warranty was up soon and he didn’t seem to care.
10/23/2021
Lydia R. VERIFIED CUSTOMER
I was happy with the short time frame and the work.