Joe has always been excellent to work with. He is very knowledgeable and is great about keeping my updated on when my vehicle(s) are ready. I will continue to come back for service as long as Joe is still there.
10/6/2021
Gladieux P. VERIFIED CUSTOMER
Tom took care of business without issue. Polite and thorough.
10/6/2021
Richard B. VERIFIED CUSTOMER
Great service
10/6/2021
Frank M. VERIFIED CUSTOMER
John is one of the best service texts areas there at your shop. He is easy to talk to hes very customer oriented and definitely is an asset to Bob Thomas Ford.
10/6/2021
Ron B. VERIFIED CUSTOMER
Thank you for the repair at no cost for the serpentine belt that was damaged by a small piece of gravel. We live 5-1/2 hours away from Fort Wayne and ww are very thankful for your prompt and professional service.
10/6/2021
Germyra W. VERIFIED CUSTOMER
Very professional and promote services
10/6/2021
Lee S. VERIFIED CUSTOMER
Job well done. But get to know your customer, as Mrs. Somsavath. Most of the time, I, Kanitha, makes the appt. and brings my Cmax in for service. I just don't want to be just a customer but a loyal customer.
Thank you
10/6/2021
Phyllis R. VERIFIED CUSTOMER
Very nice. Very informative. Told me exactly what I needed. Thank you so much Tom.
10/6/2021
Kathryn H. VERIFIED CUSTOMER
John did well just missing a quote he told me he would get for me
10/3/2021
Kathryn H. VERIFIED CUSTOMER
John did well just missing a quote he told me he would get for me
10/3/2021
Aaron M. VERIFIED CUSTOMER
The work you all do is great. Never had a complaint about the service or staff. I do always have trouble s healing work to be done. It seems the service dept. might be short staffed. The last few times I brought a vehicle in I couldn't get all the work done I had hoped to because of a full schedule.
10/1/2021
Janne R. VERIFIED CUSTOMER
I appreciated his communication throughout the service process.
10/1/2021
Diane S. VERIFIED CUSTOMER
Excellent service today! Thanks to s John & the very skilled technicians!
10/1/2021
Daniel H. VERIFIED CUSTOMER
Excellent service, courteous, good follow-up. Special thanks to Michelle & Tom!
9/30/2021
David K. VERIFIED CUSTOMER
The service was fine but I have a problem with the extended warranty I purchased. Please call to discuss.****-****-xxxx
9/30/2021
Michael D. VERIFIED CUSTOMER
Thanks for the quick service!
9/30/2021
Brandy S. VERIFIED CUSTOMER
My name is Brenda.
9/29/2021
Annette D. VERIFIED CUSTOMER
Friendly, efficient and quick service. Thank goodness for the shuttle!!