John has taken care of my vehicles for many years. I am confident he will continue to do so for many more years.
Thank you
8/11/2021
Robertson G. VERIFIED CUSTOMER
Good job
8/10/2021
GREG L. VERIFIED CUSTOMER
Check in lady is great
8/10/2021
DEB B. VERIFIED CUSTOMER
Greeted me held the door and smiled when they took my money. Very quick service in and out. Excellent
8/10/2021
TIMOTHY K. VERIFIED CUSTOMER
Joe is the best!
8/9/2021
Stan P. VERIFIED CUSTOMER
So far I'm satisfied with the dash it's working fine as far as I can tell the other thing I have not tried is the light situation
8/7/2021
Robert F. VERIFIED CUSTOMER
Very good service everyone was very respectful and did a very good job on my car I’m very satisfied thank you
8/6/2021
Thomas S. VERIFIED CUSTOMER
Not completely satisfied. My rear windows are still non functional. A new wiring harness was ordered but no ETA was provided.
8/6/2021
Jerald S. VERIFIED CUSTOMER
They were able to get me in and fix the problem
8/6/2021
Celetta M. VERIFIED CUSTOMER
Excellent Service. Will be returning soon!
8/6/2021
Joseph R. VERIFIED CUSTOMER
I thought $538 in labor for $574 worth of parts was excessive to say the least. I feel like I was raked over the coals big time. Next time I will definitely shop around because I know I can get a better price than what you charged me.
8/5/2021
Matthew W. VERIFIED CUSTOMER
Bob Thomas Ford is always great with customer service! True Pros!
8/5/2021
John W. VERIFIED CUSTOMER
Number one you guys raised the labor price $5. And for $5 I didn't get my tire pressure corrected because I have a low tire pressure indicator and I had grease smear on my driver door that I had to clean
8/5/2021
John F. VERIFIED CUSTOMER
Fast, friendly, and very professional as always.
I have always been pleased with the service at Bob Thomas
8/5/2021
Brian F. VERIFIED CUSTOMER
Happy with the service. Traveling from Las Vegas and needed my 10k service.
8/4/2021
Bob S. VERIFIED CUSTOMER
They were quick and easy Couldn’t ask for a better place to get your oil change they are all very nice and very polite
8/4/2021
Dennis D. VERIFIED CUSTOMER
Very satisfied Joe in truck is great thank you
8/4/2021
JUDY A. VERIFIED CUSTOMER
Tom did a good job having my vehicle serviced in the time frame I had available. I had another appt that I needed to make after my service. Tom also talked to me about upcoming maintenance for my vehicle and I had one additional service today. Thank you.
8/4/2021
Esther M. VERIFIED CUSTOMER
I used to get my car serviced in California. I have moved to Fort Wayne so can no longer go there obviously. When getting the works at the CA locations, I would get a print out if all inspections and what I needed to watch. Breaks, tires, etc. While I got a blank form when questioned about it, it was taken back and everything was checked as good. I wanted to know how much longer I had before I needed to replace my tires. Then I get home and review the paperwork and the tires weren't even checked. I have no confidence that anything on that form was even checked. What is a multi point inspection anyway?