Joe was extremely helpful. He explained everything very well. I'm very happy with my first experience with the Bob Thomas service department.
7/24/2021
Gary M. VERIFIED CUSTOMER
Didn't put an oil change sticker on window to indicate next oil change mileage or date.
7/24/2021
Max D. VERIFIED CUSTOMER
I could get my car serviced closer to home but the great service is worth the trip
7/24/2021
George S. VERIFIED CUSTOMER
Best service ever.
7/23/2021
Dan A. VERIFIED CUSTOMER
Tom does a great job.
7/23/2021
Ron G. VERIFIED CUSTOMER
Always helpful
7/22/2021
Ginger F. VERIFIED CUSTOMER
The staff was efficient and got my car in quickly. They were polite!
7/21/2021
Cynthia H. VERIFIED CUSTOMER
Very professional.
7/21/2021
Brad S. VERIFIED CUSTOMER
I wasnt able to bring in my vehicle for a service because of my work hours. Tom in service had someone come pick up my vehicle. I really appreciate this.
7/21/2021
Infinity S. VERIFIED CUSTOMER
Great job always a pleasure working with these guys, an I like how they give pricing after the inspection before they do the work, an communicate what will be needed next an what we should need done down the road
7/21/2021
Maddy D. VERIFIED CUSTOMER
Great service. Very efficient, in and out in a short period of time.
7/21/2021
Emma W. VERIFIED CUSTOMER
I am very satisfied with my car services. There were no waiting , courteous, friendly and I will continue to be your customer. Thanks to your team at Bob Thomas Ford! North!
7/20/2021
David T. VERIFIED CUSTOMER
Service was great, still thinking there is something wrong with the vehicle.
Don’t think driving it only 10 miles is enough.
Will probably go to something else when I figure something out!
7/20/2021
Rebecca S. VERIFIED CUSTOMER
Always very helpful and accommodating to my circumstances.
7/20/2021
Henry G. VERIFIED CUSTOMER
Thanks
7/20/2021
Zinnia S. VERIFIED CUSTOMER
Good customer service.
7/19/2021
Cheyenne W. VERIFIED CUSTOMER
Tom makes getting my car serviced quick and easy. I trust any recommendation he tells me for repairs on my car
7/19/2021
Thomas D. VERIFIED CUSTOMER
Very good experience and everyone was helpful.
7/18/2021
Alexander J. VERIFIED CUSTOMER
I am incredibly grateful that they were able to apply a credit from my last repair onto the bill of this repair. John was actually pretty decent when communicating information about my car. However, not having my car for almost a month was a serious problem for me. When I got the car back, the tire pressure light was on as my front tire was at 24psi. That's fine... I went and took care of that myself. However, when I got home and checked the engine bay, I noticed that the **** cover to my engine (that just snaps on) was FREE FLOATING in my engine bay. It wasn't secured at all. I was able to put it back on myself, but if that was the kind of care that was taken on the outside of the engine, what kind of care was taken on the inside of my engine when it was apart for almost a month? Mechanic also left his cup of water in my cup holder as well. Nothing serious. Overall I think everyone involved isn't happy with this experience. I'm sorry.