Total satisfaction. Joe Martz and the truck service team at Bob Thomas went above and beyond. Traveling through Ft Wayne on our cross country your and found a great dealership! Easy in and out.
Thank you
7/2/2021
SUSIE B. VERIFIED CUSTOMER
They have not worked on it yet!!! I’m still waiting on your call telling me my part is in. Please check and get back with me !
7/2/2021
BEVERLY K. VERIFIED CUSTOMER
Black residue from shoes of service person was on my carpet and floor mat after oil change Please use a paper mat or plastic cover to prevent this for anyone else
7/2/2021
Jesus S. VERIFIED CUSTOMER
He great and the service was done fast and right can't say enough on great it was
7/2/2021
Sonia H. VERIFIED CUSTOMER
N/a
7/1/2021
Brian M. VERIFIED CUSTOMER
We were told the part was going to be $180 to fix and ended up being over $500!!! The $180 was just for 1.5 hours of labor, but when we got the bill, it was in the shop for 47 minutes, but we were charged $180 in labor which calculates to 1.5 hours! We would never have gotten the part fixed if we knew it was going to be over $500!!! I would have gone to a salvage yard, gotten the part and done it myself! Wow...we have had great service before with you, but this was very disappointing!
7/1/2021
Susan J. VERIFIED CUSTOMER
Always great!
6/30/2021
KATHRYN M. VERIFIED CUSTOMER
You guys always take such good care of my car and myself. Thank You!!
6/29/2021
MICHAEL B. VERIFIED CUSTOMER
Thanks for the quick tire repair
6/29/2021
Donald S. VERIFIED CUSTOMER
The whole team is as professional and efficient as I could want. A great team!
6/29/2021
James G. VERIFIED CUSTOMER
Joe always does a great job in service for my rv wish there were more like him out there
6/29/2021
JERRY V. VERIFIED CUSTOMER
Traveling and just needed oil change.
Thanks.
6/28/2021
Daniel B. VERIFIED CUSTOMER
very happy with the service
6/28/2021
Jason P. VERIFIED CUSTOMER
Derek is always very nice and helpful. I was not happy that it took 2 1/2 hours to get an oil change in the Quick Lane. It would have been nice if the guy who took my keys told me it would be that long.
6/27/2021
Randall S. VERIFIED CUSTOMER
Prompt. Always polite
6/26/2021
MICHAEL M. VERIFIED CUSTOMER
I’m very satisfied with my visit and service
6/25/2021
Frances D. VERIFIED CUSTOMER
None
6/25/2021
DAVE P. VERIFIED CUSTOMER
John has always done a great job
6/25/2021
Melanie M. VERIFIED CUSTOMER
Michelle did an outstanding job, too, of welcoming me and providing additional customer service.
6/25/2021
Peter S. VERIFIED CUSTOMER
I took my truck in to get the leaking window fixed. I knew it would be 79.99$ to get the window looked at and that was ok with me. I was told by Tom that he couldn’t find any parts for the fix. So I’m not displeased with his service but I paid 80$ and I still have a leaking window problem. Wouldn’t you guys know ahead of time that those parts weren’t available?