I was told multiple point check will be done when I bring it in for scheduled recall service but it wasn't done
6/3/2021
MICHAEL M. VERIFIED CUSTOMER
Great service, very through on checking the vehicle out for any problems.
6/3/2021
Joyce M. VERIFIED CUSTOMER
Always get great service with Joe!
6/3/2021
Ernest B. VERIFIED CUSTOMER
Did a great job with my truck and was pretty fast with the service
6/3/2021
Bruce W. VERIFIED CUSTOMER
Customer service was great
6/3/2021
Kevin B. VERIFIED CUSTOMER
Awesome job!!!
6/2/2021
DENNIS G. VERIFIED CUSTOMER
Service was great. However before I got home, I received an alert indicating that my AWD needed emergency service. I am scheduled for the 7th to follow up on that. Thanks for asking.
6/1/2021
DANIEL P. VERIFIED CUSTOMER
Waiting to complete recall repair on 2017 Ford edge from 8/20.
6/1/2021
Lynn K. VERIFIED CUSTOMER
Rodney's plot is the best mechanic around and I trust him all the way through through
6/1/2021
JOSE C. VERIFIED CUSTOMER
thank you for being so courteous and taking good care of my car
6/1/2021
Daniel C. VERIFIED CUSTOMER
What service? I’m waiting for your call to fix the recall on my car.
6/1/2021
MICHELLE M. VERIFIED CUSTOMER
I’m still waiting on a call that the parts are in and to schedule the Edge to get the recall repair completed. After that I’ll be able to answer the service satisfaction question. Thank you. MICHELLE M
6/1/2021
Brandon L. VERIFIED CUSTOMER
Don’t have recalls taken care of yet
6/1/2021
ANN E. VERIFIED CUSTOMER
Nothing has been done yet
6/1/2021
MELANIE M. VERIFIED CUSTOMER
Was told the part had been ordered for my recall repair. A few months later got another letter from Lincoln about it so called to ask if the part had arrived. Left a message but never got a call back. Then a few weeks later, Michelle called to say she saw some notes about my vehicle but was unsure if I had been taken care of. Said the part was backordered and she would call when it arrives. She did a good job of communicating which was a first on this matter. Have received excellent communications up to this recall part and am looking forward to this recall snafu being the last one. :-)
6/1/2021
ROBERT C. VERIFIED CUSTOMER
Pleasant experience altogether. Everything completed in a timely manner.
5/31/2021
Marty S. VERIFIED CUSTOMER
Great customer service.
5/29/2021
Brad J. VERIFIED CUSTOMER
I got an oil change and tire rotation. There was an engine light on going into the service. They claimed to check everything out on my truck but never said one word about the indicator light. This is the second time service has been sub-par. They never asked if I wanted to use my points this time and the last. An oil change took two hours????
5/28/2021
Becky T. VERIFIED CUSTOMER
I'll let you know the next time I drive it if the check engine light comes on
5/28/2021
TRACY K. VERIFIED CUSTOMER
Tom was super helpful. We will use this service center again.