I love my car and you all have been really good at taking care of my cars. Don’t want to trade my car now.
3/23/2021
John D. VERIFIED CUSTOMER
Job well done.
3/23/2021
Nancy C. VERIFIED CUSTOMER
This is why i own 2 Lincolns
3/23/2021
Pat M. VERIFIED CUSTOMER
Very good and quick service. Competitive price on oil change.
3/23/2021
Doyle F. VERIFIED CUSTOMER
John’s the best!
3/22/2021
AARON J. VERIFIED CUSTOMER
Well the front passenger ball joint went out on the on my lincoln mkz. Called to have it fixed. Had it towed there. Due to how much play was in the tire it self.
Got a call that it was done. Asked if it needed an alignment i was told. It was not required on the replacement of the ball joint if the car was taken on a test drive it they would hve know it needed an alignment. It was pulling quite hard to the right.
So i had to get an alignment to witch it costed me 80.00 out of pocket.
3/22/2021
David A. VERIFIED CUSTOMER
I always appreciate your friendly service and the shuttle so my job isn't impacted.
3/20/2021
John B. VERIFIED CUSTOMER
I compliment Wade for being so helpful especially with my wife having such a bad day. We do appreciate the quick response and the loaner vehicle at no charge. We will continue to use Bob Thomas for our future purchases and Ford needs. Thanks!
3/20/2021
Schyler P. VERIFIED CUSTOMER
Tom was very clear and helpful. I appreciated that he did recommend I have some other work done but did not push me to do it right away.
3/20/2021
Michael M. VERIFIED CUSTOMER
Very happy with your service @
3/19/2021
Rosemary E. VERIFIED CUSTOMER
I was very pleased that Bob Thomas had the part in stock to fix my left side mirror on the spot. In only an hour. Everyone was courteous.
Bittersweet: A $3 car wash cost me $200 for broken mirror. ????
3/18/2021
Dennis F. VERIFIED CUSTOMER
Nice job as usual!
3/18/2021
Faith W. VERIFIED CUSTOMER
Will bring my vehicles here everytime!
3/17/2021
BEN E. VERIFIED CUSTOMER
Quick, eager to help, and listen to the customer. Helpful
3/17/2021
Cathy G. VERIFIED CUSTOMER
Great Friendly Service
3/17/2021
Jeffery S. VERIFIED CUSTOMER
It was very little wait ????
3/17/2021
Leah R. VERIFIED CUSTOMER
I appreciate John's professionalism, he is attentive to customer service.
3/17/2021
BARB T. VERIFIED CUSTOMER
Tom was great to work with. He thoroughly explained everything that would be serviced on my Escape and the cost. I am completely satisfied with Tom and the friendly and wonderful service I received.
3/17/2021
RONALD M. VERIFIED CUSTOMER
I came in today for oil the first oil change and tire rotation fir my recently purchased vehicle.
He challenged me regarding the tire rotation but I said that I wanted the rotation.
When the vehicle was completed I asked if they had rotated the tires and he said no, that there wasn’t enough mikes on the vehicle to rotate.
I think that’s my call not his and while he offered to bring it back in to do the rotation, I had already paid and was tight on time. I’ll think hard before bringing it back in for future service.