John always listens to my problems and finds a solution to my car repairs.
2/20/2021
Linda D. VERIFIED CUSTOMER
As always service was excellent. Service personnel are always efficient and courteous. I have sent people here to get oil changes for vehicles other than Ford
2/20/2021
RENEE P. VERIFIED CUSTOMER
Vehicle broke down leaving the dealership. Wasted time & money.
2/19/2021
JOHN D. VERIFIED CUSTOMER
Tom was professional, knowledgeable and accommodating. Will return for service.
2/19/2021
Juiwanna G. VERIFIED CUSTOMER
Every thing was very good thank you for a good time while we waited Juiwanna
2/19/2021
Amy L. VERIFIED CUSTOMER
Great experience. So helpful when I called in for help.
2/19/2021
Catherine D. VERIFIED CUSTOMER
Very efficient service. Everything was done well.
2/19/2021
Susan B. VERIFIED CUSTOMER
We had a new key made for our new Mercury Mariner which came with only 1 key. They got it done with the programming in about 30 minutes. We were very satisfied with our Bob Thomas experience!
2/18/2021
Michelle K. VERIFIED CUSTOMER
Great customer service.
2/18/2021
Joey K. VERIFIED CUSTOMER
Thanks so very much again Tom Spencer a Michelle you guys really save me
2/17/2021
Troy J. VERIFIED CUSTOMER
The stff is always professional and helpful. I won't take my car any where else
2/17/2021
LUTHERAN HOSPITAL. VERIFIED CUSTOMER
Joe Martz great person to do business with.
2/16/2021
Henry G. VERIFIED CUSTOMER
Thank You
2/16/2021
Douglas H. VERIFIED CUSTOMER
I thought he was to check tire pressure when rotating tires. Less than a week later, during a snow storm my tire pressure light came on. Three of the tires were 29 lbs and 1 was 23 lbs. I was in a situation where I couldn't pull over and had to drive home before checking.
2/16/2021
Scott B. VERIFIED CUSTOMER
John always dose a great job!
Glad he’s there to get my vehicles taken care of!!
2/16/2021
Joetta S. VERIFIED CUSTOMER
Since we pushed the insurance company to authorize OEM parts for repair it took an exceptional amount of time to get all the parts. The service dept kept us informed frequently of promises and delays.
2/16/2021
Chris T. VERIFIED CUSTOMER
Wouldn't take my F150 anywhere else in Fort Wayne
2/16/2021
Jeff D. VERIFIED CUSTOMER
Wonderful service as always
2/14/2021
Joanne S. VERIFIED CUSTOMER
Always a good job!
2/14/2021
Jennifer B. VERIFIED CUSTOMER
The two people that helped me were amazing!!!! I’m so excited to continue with having my serviced through you.