I'm a regular customer here at Bob Thomas Ford north. I always prefer quick lane because of how quick and simple everything is. I plan to come back again soon!
2/4/2021
Angela B. VERIFIED CUSTOMER
Michelle was great and extremely helpful!
2/4/2021
Diane H. VERIFIED CUSTOMER
I bought my Escape at Bob Thomas North and would never take it anywhere else. They've always taken excellent care of me,excellent. Always very friendly and polite and very,very knowledgeable. My Escape will always and only be taken care of at Bob Thomas North.
2/4/2021
JOSEPH C. VERIFIED CUSTOMER
Thanks the quick service.
2/4/2021
Mellisa Q. VERIFIED CUSTOMER
Today was the best service I have ever had at a dealership. Everyone was very friendly and helpful. I can not remember the name of the man but he went out of his way to take me home. The shuttle was about a half hour away and I had things I needed to get done. He was fantastic!!! Please check with you team and make sure he get a wonderful job done and I am appreciative of him. Kenny updated me up from my house and he was a pleasure to talk with as well. Thank you all so much! Mellisa Q
2/4/2021
Trent M. VERIFIED CUSTOMER
Thanks
2/3/2021
Ron G. VERIFIED CUSTOMER
Great job!
2/3/2021
Jaxon J. VERIFIED CUSTOMER
After spending a high price to get my steering issues fixed, I now hear a loud hum when driving over 40 MPH.
2/3/2021
Marshall B. VERIFIED CUSTOMER
Thanks Tom
2/3/2021
JOEY K. VERIFIED CUSTOMER
Everything’s going great TOM Spencer absolutely wonderful guy and the mechanics are very nice and worker andVery knowledgeable so thank you guys for everything I’ll keep coming back
1/30/2021
John G. VERIFIED CUSTOMER
Very professional and courteous, Tom and all the Bob Thomas Ford team treated me well!
1/30/2021
Martin L. VERIFIED CUSTOMER
Quick Lane service was faster than the time they gave me. I’ve always been pleased with this dealership service.
1/30/2021
Corinne K. VERIFIED CUSTOMER
He is always kind and very helpful.
1/30/2021
Chico S. VERIFIED CUSTOMER
Tom Spencer was awesome and incredibly genuine. He answered my concerns with actions and I’m grateful. I was worried about the condition of my car and the cost for damage, and everything turned out great! My repair was under warranty and car was ready in a day! Thanks Tom!
-Chico
1/30/2021
CHAD D. VERIFIED CUSTOMER
Had to go back a second time because window didn’t roll down after service. Attention to detail seems to always be a problem when we have service here.
1/28/2021
Joey K. VERIFIED CUSTOMER
Tom so awesome he really took his time with me and I appreciate it and I will come back and I’ll let him work on my vehicle again I still have one issue and soon as I get the money and him talked and he said I can bring it back and I’ll love to bring it back hey Tom thanks for everything good good at what you do buddy
1/27/2021
Marquetta B. VERIFIED CUSTOMER
Very frustrated with the service. My 2nd time bringing my vehicle in for the same reason and had to pay twice for same problem. Doesn’t seem fair. Also once I picked vehicle up today the vehicle started a different problem on the way home. Called Ford Service and they sent tow truck to pick it up. This was a nice gesture but I’m still waiting for the diagnosis. Thank you.
1/27/2021
BRADLEY C. VERIFIED CUSTOMER
Tom and Michelle always make the best service results possible. A++
1/26/2021
WYATT A. VERIFIED CUSTOMER
We have purchased many vehicles and service work since 1999. All Bob Thomas's employees have been the best. To have repairs is great with no problems over all these years. This dealership is so reliable we are completely satisfied. Thank you all WYATT A