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Real Reviews from VERIFIED CUSTOMERS
TONY P. VERIFIED CUSTOMER
Contact was great friendly and informative,repairs where explained and very satisfied with the repairs
1/8/2021
D &. VERIFIED CUSTOMER
Joe does a good job getting vehicles scheduled and repaired.
1/8/2021
Kyle P. VERIFIED CUSTOMER
Quick service and quality work!
1/8/2021
Ronald F. VERIFIED CUSTOMER
Service was fine. Being cocky and no smile needs some work.
1/7/2021
Mary S. VERIFIED CUSTOMER
Always great service
1/7/2021
Rebecca S. VERIFIED CUSTOMER
Always helpful and makes time for my important repairs that would have compromised my driving safety. The team stayed late to get my brakes changed even though I came later. My safety was most important, and John did not want me to drive away unsafe another day. Thank you for the great caring customer service!!
1/7/2021
Lyle B. VERIFIED CUSTOMER
I am not grandma with her car. I also have been a mechanic for a living for 38 years 6 years in a ford dealership. I retrieved the code that caused it to not start. Crank sensor it took a week in the shop for them to do what I told them to do. Just wouldn't listen to what I told them. They changed the oil again I was ok with that. But for the 4th time I had to reset the oil life. This is far from what I expect from a quality service. I was given a free oil change once and took both my vehicles in the same day and neither where reset. Not hard to rest but not a complete job. I was so frustrated the the code says crank sensor no signal and they didnt want to try it first! Tom didnt want to believe me. I dont except that as what I expect. Mistakes get made but this is about everytime I come in for service there are issues. Tom ask me not to check or test it. Just bring it in. Sorry that takes more trust than I have with this dealership.
1/6/2021
Pamela S. VERIFIED CUSTOMER
Very friendly and helpful
1/5/2021
Trent B. VERIFIED CUSTOMER
Andrew was excellent!
1/1/2021
Angela H. VERIFIED CUSTOMER
Very thorough. Great service!
1/1/2021
Randy M. VERIFIED CUSTOMER
Thx
1/1/2021
Edward S. VERIFIED CUSTOMER
Bob Thomas dealership top notch!
12/31/2020
Ronald M. VERIFIED CUSTOMER
Service is excellent.
12/31/2020
Michael F. VERIFIED CUSTOMER
Excellent customer service from both Tom and Michelle.
12/31/2020
Meyer L. VERIFIED CUSTOMER
They went beyond and above with all expectations today. This company had a very great staff and they deserve all that they put into this company!
12/31/2020
Michele W. VERIFIED CUSTOMER
Very professional and helpful!
12/31/2020
Phillip B. VERIFIED CUSTOMER
You were very busy today. It took one and one half hours for my oil change. Long wait!
12/31/2020
Rhys B. VERIFIED CUSTOMER
Mr Caponi took care of all my needs in a quick, polite and courteous manner. I will be returning to this location for my future vehicle service ????????
12/31/2020
Nicole J. VERIFIED CUSTOMER
Tom was super professional and friendly! We dropped our vehicle off a day early because it was the only time we had available since I was going in to have surgery the day our vehicle needed fixed for the recall. Tom went above and beyond and got our vehicle fixed the day we dropped it off (a day early) and we did not have to stress about how to pick it up after my procedure. Thank you Tom!
12/31/2020
JAMES H. VERIFIED CUSTOMER
Every one was great Got great service
12/29/2020