Very professional,recall check was completed in a timely manner.Everyone was very friendly.
12/29/2020
Steve S. VERIFIED CUSTOMER
Service was excellent this time.
12/27/2020
David T. VERIFIED CUSTOMER
Check engine light came on on the 18 took it in to have it checked waited while they had it checked they came out told me it needed a new motor and it’s gonna take 28 days to get a motor I’m sorry but for a dealership that is ridiculous so I have a new 2020 mine was on the lease I turned it in early I got a new 2020 the only thing is that the 2020 that I have now has the same hesitation in it that the 18 head I’m going to be bringing it back in to have it checked.Also going to probably have to check and see if there’s a way you can purchase extra miles because 7500 miles in a year on a vehicle is sometimes a little hard to stay under so I’ll be investigating that.
12/25/2020
TAMMY F. VERIFIED CUSTOMER
Tom’s service was excellent.
12/24/2020
Bryan K. VERIFIED CUSTOMER
Merry Christmas ???? ????
12/24/2020
Mike B. VERIFIED CUSTOMER
Very pleased that was do a good job when I go there to look at a vehicle they answer all my questions very satisfactory
12/23/2020
Nick C. VERIFIED CUSTOMER
Andrew did a very thorough job. Was happy that computer programming change was no charge.
12/23/2020
John G. VERIFIED CUSTOMER
I’m an employee of Bob Thomas Ford. If something is not right, don’t worry, I’ll let you know
12/23/2020
MELISSA H. VERIFIED CUSTOMER
Super nice workers!!’
Kim was very sweet,too.
12/23/2020
Elaine J. VERIFIED CUSTOMER
I love Bob Thomas Ford!
12/23/2020
AMANDA M. VERIFIED CUSTOMER
John was excellent! Gave me a wait time of an hour and a half but was able to get me out sooner. Always happy with the quick service lane.
12/22/2020
Jeff D. VERIFIED CUSTOMER
Top notch service department!
12/18/2020
April W. VERIFIED CUSTOMER
John is always very nice and friendly. My car was ready very quickly!
12/18/2020
King Chapel. VERIFIED CUSTOMER
Great job thank you very much
12/18/2020
William R. VERIFIED CUSTOMER
Michelle worked my vehicle in to fit my schedule and had it done ahead of time which is nice because of the drive I have to get to the dealership. I would recommend Bob Thomas Ford’s service and sales to all interested in being treated right and getting the best deal.
12/17/2020
Dennis B. VERIFIED CUSTOMER
I just wanted to thank you for such great service. I wished I lived closer to your dealership.
12/17/2020
GREGORY M. VERIFIED CUSTOMER
Excellent service.
12/17/2020
MICHAEL B. VERIFIED CUSTOMER
Outstanding job by everyone
10/20/2020
James S. VERIFIED CUSTOMER
Great service as usual!
10/19/2020
Robert E. VERIFIED CUSTOMER
Michelle deserves a raise or promotion or both. Friendly, genuinely anxious to help and professional. Everyone I spoke to was very helpful. Completely satisfied with my experience...Thank You