Thank you, y’all were real nice and accommodating.
9/30/2020
Misty B. VERIFIED CUSTOMER
Thank you for the speedy service! You quickly addressed the issue I was experiencing and got me back on the road!
9/30/2020
Marjorie H. VERIFIED CUSTOMER
Friendly, fast & efficient!
That’s my Ford team!
9/29/2020
Michael K. VERIFIED CUSTOMER
Fast,, courteous service
9/29/2020
Allen S. VERIFIED CUSTOMER
Thanks for getting my vehicle in early, and fixed for our daughter.
9/29/2020
ANITA W. VERIFIED CUSTOMER
You all do a great job!
9/28/2020
Dave P. VERIFIED CUSTOMER
It took Joe, Derek and team five tries to finally isolate the a/c leak. I invested over $2300 in initial repairs and replacement parts, that may not have been fully necessary. But once Derek realized my repair investment, he conducted three incremental repairs at no further cost to me. The final leaking tube required some body disassembly to inspect and repair a leaking tube. After that repair, the a/c has held Freon charge for over six weeks. I very much appreciated Derek’s efforts to solve this problem and explain the work performed.
9/28/2020
Zachary R. VERIFIED CUSTOMER
I was told I need 600 dollars worth of preventative maintenance service with no explanation why my owners manual begs to differ. Sounds like a rip-off to me. 60k miles on my car and my service manual says I don’t need to perform those services until 100k miles.
9/26/2020
Ty B. VERIFIED CUSTOMER
The Team at Bob Thomas North are always very friendly and knowledgeable. Appreciate all that they do.
9/26/2020
JOHN G. VERIFIED CUSTOMER
Joe and his staff were awesome. My truck wouldn’t start Thursday afternoon and we had plans to take the grandkids camping this weekend. Joe and his staff expedited the repairs and completed the work so we could enjoy our time camping with the kids. AWESOME JOB!! THANK YOU SO MUCH!! JOHN, DEB, ELLA (7), LUKE (5) and DREW (3)
9/25/2020
Christopher M. VERIFIED CUSTOMER
Always a great experience at Bob Thomas Ford
9/25/2020
Amanda K. VERIFIED CUSTOMER
Andrew is ALWAYS A PLEASURE to work with. He is very helpful and goes out of his way for us every time. Thank you Mandy Kiefer
9/24/2020
Jack F. VERIFIED CUSTOMER
Great service, friendly personnel. Repair was done to my satisfaction and price was good too.
9/23/2020
Carol S. VERIFIED CUSTOMER
You always do a good job for my car thanks
9/20/2020
Brian G. VERIFIED CUSTOMER
You guys and gals are awesome! We really appreciate you working the winter service for our Mustang in so we could avoid the majority of the wait! Saved us an additional trip back to Fort Wayne! Thanks a bunch!
9/19/2020
Daniel H. VERIFIED CUSTOMER
Michelle was very helpful and courteous
9/19/2020
Patricia L. VERIFIED CUSTOMER
all concerns are still being addressed> I am trusting service advisor Andrew to get things O K