Friendly personnel, prompt and satisfactory service…service is always performed well
2/28/2024
Damon B. VERIFIED CUSTOMER
Michelle and her team provided great service. My vehicle done in a timely manner and clean
2/27/2024
Mary L. VERIFIED CUSTOMER
Joe is the best He was very thorough and listened to my concerns about this vehicle. Appreciate his determination to figure out several issues that have been occuring since I purchased this vehicle 10 mos ago
2/27/2024
John S. VERIFIED CUSTOMER
Thank you once again John !!
2/24/2024
Stan G. VERIFIED CUSTOMER
John always does a great job sharing what’s going on with the service, and things to be thinking about in the future.
2/24/2024
Dougargchai R. VERIFIED CUSTOMER
It’s awesome service and quick response to our needs.
2/24/2024
Warren P. VERIFIED CUSTOMER
Wonderful and prompt service!
2/24/2024
Don P. VERIFIED CUSTOMER
Excellent service and completed in a very timely manner.
2/24/2024
John S. VERIFIED CUSTOMER
John is the best - Thank you so much!!
2/22/2024
Laura M. VERIFIED CUSTOMER
He really helped me out where as the other people didn’t
2/22/2024
Linda I. VERIFIED CUSTOMER
I really appreciated the shuttle service. Such nice guys. As always, John and Travis took care of my old escape.
2/22/2024
Christina A. VERIFIED CUSTOMER
Tom is great to work with. Always so helpful
2/22/2024
Sheri M. VERIFIED CUSTOMER
The Staff are always helpful, fast, and friendly. Great customer service e very time I am there.
Thanks everyone.
Sheri M
2/22/2024
Steve B. VERIFIED CUSTOMER
I have been taking my vehicle to the Quick Lane for oil changes & had been disappointed with every visit. I was about ready to take my business elsewhere but decided to try the service department. I was well pleased with today’s visit, so I will use the service department the next time as well.
Based on my experience with the Quick Lane, In my opinion, the Quick Lane should be closed.
2/22/2024
Ricky G. VERIFIED CUSTOMER
I like the service
2/21/2024
John D. VERIFIED CUSTOMER
Service was quick which I like.
2/21/2024
Karen G. VERIFIED CUSTOMER
Greeted warmly. Was not a long wait.
2/21/2024
Roger M. VERIFIED CUSTOMER
The service provided by Bob Thomas Ford was exactly what I expected, top notch. They did just what they said they would do in a timely manner. I’m very happy with Bob Thomas Ford.
2/21/2024
Teresa T. VERIFIED CUSTOMER
M This was the 4th visit to Bob Thomas Ford West. On the 4th visit my car sent to the Bob Thomas Ford North. It took a week but my car finally got fixed. The only complaint I had was there was no updates. I was told I would get a call on a Friday with an update and I called the following Thursday to check on the car and it was done.