The pick up service was excellent. I was very disappointed I had 2 recalls that were to be completed and a new key fob made. Only one of my recalls were done and they didn’t complete the process of making the new key fob. Now I have to be with out my vehicle another day to get the service completed
1/30/2024
Kiley C. VERIFIED CUSTOMER
He did a great job and we look forward to our service with Tom Spencer in the future.
1/27/2024
Cesar D. VERIFIED CUSTOMER
Great!
1/27/2024
Garrett Y. VERIFIED CUSTOMER
Great service
1/27/2024
Ronald H. VERIFIED CUSTOMER
Perfectly satisfied
1/27/2024
Matt P. VERIFIED CUSTOMER
Thank you!
1/27/2024
Rodney F. VERIFIED CUSTOMER
The dealership and its employees are always top-not professionals and always provide excellent service to my vehicle, each and every time I need their assistance.
1/27/2024
Ross S. VERIFIED CUSTOMER
Tom does a great job
1/27/2024
Teresa B. VERIFIED CUSTOMER
very nice and helped us understand the process and kept us informed about how long they would need our car to get it all fixed.
1/27/2024
Randy R. VERIFIED CUSTOMER
Cost was too high
No discount, no coupon
Joe did a great job taking care of me
1/26/2024
Timothy O. VERIFIED CUSTOMER
Every one was very nice and helpful
1/26/2024
Christine H. VERIFIED CUSTOMER
It’s a fantastic service when you don’t have to go into the dealership and wait for vehicle repairs or service. That alone is unbeatable.
1/26/2024
Donald S. VERIFIED CUSTOMER
John explained what was being done to my Explorer in great detail
1/26/2024
Tom L. VERIFIED CUSTOMER
John is always great to work with! He has a calm demeanor that is great for customer service!
1/25/2024
Gary T. VERIFIED CUSTOMER
Tom has helped me at the Service Desk many times over the years and he’s always treated me well and professionally.
1/25/2024
James A. VERIFIED CUSTOMER
Awesome job thanks
1/25/2024
Kay G. VERIFIED CUSTOMER
I have always been treated fairly at bob thomas Ford. I have been dealing with them for years and am very satisfied.
1/25/2024
Brian P. VERIFIED CUSTOMER
Timely did what needed to be done checked the problems give me the answers I needed to make decisions thanks
1/25/2024
Delivmore Inc. VERIFIED CUSTOMER
My truck was gone for around 35 days. Not waiting on parts or anything. Was told it would be brought in 12/26/2023. Wasn’t wheeled into the shop until 1/15/2024. Drove truck back to terminal today and transmission seemed to work properly now. Happy with that so far.