I feel it is likely that the previous $1250 repair was unnecessary and a waste of our money because the problem was misdiagnosed.
1/24/2024
Bill Z. VERIFIED CUSTOMER
John didn't work on my truck. A lady mechanic did. She did a excellent job
1/24/2024
Lisa P. VERIFIED CUSTOMER
Had to make a change with the pick up of my car. Karl was able to get it done. I really appreciate the pick up and deliver of my vehicle.
1/23/2024
Lekesha F. VERIFIED CUSTOMER
Customer service is above and beyond expectations.
1/23/2024
Stacey R. VERIFIED CUSTOMER
Tom always keeps me informed of the work on my vehicle, and the repair cost was much lower than I had expected. It was DONE much sooner than expected, as well. Great team there, they always provide excellent service and are very courteous.
1/23/2024
Kent H. VERIFIED CUSTOMER
Was told twice someone would call me back. Never got that call. Horrible “service” if you could even call it that since no work was done to my car and no one called me back.
1/23/2024
Steven S. VERIFIED CUSTOMER
Thank you for it was a quick easy fix and thanks for fixing it so quickly
1/23/2024
IRVING MATERIAL. VERIFIED CUSTOMER
Thank You. Your team has always done an excellent job for us.
1/22/2024
Cari V. VERIFIED CUSTOMER
Since moving to Fort Wayne there is no place I will trust my vehicle with other than with the Bob Thomas Team. The team is highly professional, courteous and proficient! They have earned my business since day 1! Thanks team - you take the best care of me and I am truely grateful!
1/21/2024
Rob D. VERIFIED CUSTOMER
So far the issue seems to be corrected.
1/20/2024
Heather S. VERIFIED CUSTOMER
Pricing was right and didn't have to make an appointment. Was in and out within 45 mins. Will be coming back . Thanks
1/20/2024
Ryan K. VERIFIED CUSTOMER
Tom is the man, always a pleasure dealing with him.
1/20/2024
Pamela P. VERIFIED CUSTOMER
Very helpful
1/20/2024
Thomas S. VERIFIED CUSTOMER
Good service
1/19/2024
Carl M. VERIFIED CUSTOMER
Great service and friendly staff. Great experience
1/19/2024
Debra T. VERIFIED CUSTOMER
I received the service I’ve come to expect from Bob Thomas Ford.
1/19/2024
Carol L. VERIFIED CUSTOMER
John is always helpful. Thank you
1/19/2024
Cheryl M. VERIFIED CUSTOMER
Pick up service is awesome!! I trust the service department and appreciate the great communication