We are new to the Fort Wayne area. Finding Bob Thomas Ford to car for our current vehicle was a great relief. The service we recieved was excellent fron the time I pulled in the Fast Service Lane until I left. Courtesy,Communication and Prompt Servicing were what I was looking for in a dealersbip and exactly what I recieved. Bob Thomas Ford just got a new customer !!
12/28/2023
Michelle W. VERIFIED CUSTOMER
Excellence!
12/28/2023
Priscilla S. VERIFIED CUSTOMER
Thanks to your team we was able to find answers to an other problem we had Thanks again ????
12/28/2023
Ashley P. VERIFIED CUSTOMER
Excellent service!
12/27/2023
Billy C. VERIFIED CUSTOMER
I appreciate that you were able to work us in and get us fixed up when we were visiting from out of town.
12/27/2023
Cynthia H. VERIFIED CUSTOMER
I am very happy with my service.
12/27/2023
Aaron C. VERIFIED CUSTOMER
Thanks
12/27/2023
Connie K. VERIFIED CUSTOMER
Thank you. Car driving nicely!
12/23/2023
Kimberly R. VERIFIED CUSTOMER
Excellent service!
12/23/2023
Brian G. VERIFIED CUSTOMER
Well done as alwyas!
12/23/2023
Timothy O. VERIFIED CUSTOMER
I like Tom, very professional and courteous
12/22/2023
Dianne S. VERIFIED CUSTOMER
I appreciated the pick up and delivery. All the staff were very courteous and efficient. Thanks so much.
12/22/2023
Gary L. VERIFIED CUSTOMER
Who is Michell?
12/22/2023
David Z. VERIFIED CUSTOMER
I appreciate the prompt service BUT… my truck was not pulled out of the cage. I had to do multiple turns and back up to get my truck out of cage that was full of cars and trucks. All that money paid to the service department, the least you could do is have my truck outside parked waiting.
12/22/2023
Brian G. VERIFIED CUSTOMER
You guys were great
12/22/2023
Michael T. VERIFIED CUSTOMER
Service was excellent.
12/22/2023
Ann W. VERIFIED CUSTOMER
I meant to do this earlier. Everyone I dealt with in the shop were excellent. I expected the shop to have it longer than what they did. They surprised me and had it done earlier. It sounds so much better than what it did, and it does not scare me any longer! I also appreciate you were able to find a loaner for me. It definitely helped. I hope I don’t have to see you again too soon, but if I do I know you will take care of me just as well.
12/22/2023
Michael B. VERIFIED CUSTOMER
I have no other comment other you Wowed me. Good fast service.
12/21/2023
Bradley C. VERIFIED CUSTOMER
Always get dealer grade superior service and professional care. For that I'm thankful.