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Real Reviews from VERIFIED CUSTOMERS
Kai Z. VERIFIED CUSTOMER
John Capponi is very efficient and dedicated.
10/6/2023
Sandeep P. VERIFIED CUSTOMER
The lady was very helpful and made sure everything was taken care of
10/6/2023
Thomas W. VERIFIED CUSTOMER
You're the best. Ready to give you all 10's
10/5/2023
Harrison S. VERIFIED CUSTOMER
Good as usual
10/5/2023
Don P. VERIFIED CUSTOMER
Fast service
10/5/2023
Lynn H. VERIFIED CUSTOMER
The technician did not properly replace the engine cover. When I dropped the vehicle off I informed the service manager about trouble with the cover. My concern was ignored
10/5/2023
Henry G. VERIFIED CUSTOMER
Michelle has made me feel like we have known each other and been friends for a long time. Her friendliness is always there and her professionalism and knowledge I can always count on. I feel she is an asset to her employer a job well done.
10/5/2023
Andrea C. VERIFIED CUSTOMER
Great job.
10/4/2023
Elwanda H. VERIFIED CUSTOMER
Always prompt and professional service!
10/4/2023
Ronald D. VERIFIED CUSTOMER
It’s nice to have a place to get service on my motorhome.
10/4/2023
Harry T. VERIFIED CUSTOMER
Excellent, fast, service.
10/4/2023
Cari V. VERIFIED CUSTOMER
I just moved to FW. This dealership ans service staff are highly professional and efficient, friendly and aimed to treat the customer right!
10/3/2023
Brad B. VERIFIED CUSTOMER
Tom provides excellent knowledge and service for the Ford Motor Company.
10/3/2023
Norman C. VERIFIED CUSTOMER
Have them contact me
10/3/2023
Karen G. VERIFIED CUSTOMER
Staff always nice and polite.
10/3/2023
Howard E. VERIFIED CUSTOMER
I’ve had my car for 5 years now. You are the only service department that has touched it. Hope we can keep it that way.
10/3/2023
William B. VERIFIED CUSTOMER
Very efficient and t imely & appreciated wash interior cleanup!
10/2/2023
Cheryl I. VERIFIED CUSTOMER
Tom is amazing. He always goes above and beyond no matter how busy he is. He is an amazing employee for Bob Thomas Ford!
10/2/2023
Tamara C. VERIFIED CUSTOMER
The service team was able to fix a recall on my battery as well as place a pin on my fender well. I do have to come back as I have a noise that was the original reason for my appt. The service person who was to look at my SUV had to leave for an I'll child. Tom kept me informed as to what they were doing with my vehicle.
10/1/2023
Donna M. VERIFIED CUSTOMER
Service was quick. Courteous people.
9/30/2023