Always happy with the service , attention and quality of the work
1/7/2025
Carol H. VERIFIED CUSTOMER
Great service and staff was great also
1/4/2025
Robert G. VERIFIED CUSTOMER
Joe Martz and his team are great. I enjoy working with them. Look forward to working with them in the future too.
1/4/2025
Ronald N. VERIFIED CUSTOMER
Great
1/3/2025
Daniel K. VERIFIED CUSTOMER
John always does a good job. He’s professional but friendly.
1/3/2025
Natasha T. VERIFIED CUSTOMER
When I received the text to pay online to skip the wait at the counter, I paid online prior to arriving for pickup. When I arrived, the cashier asked me to pay. I had to explain that I had already paid and wait for her to locate my payment on her computer before receiving my keys and paperwork. Paying online did not save any time for me this visit. I left my vehicle on December 31 and was told it would be ready on Thursday morning (January 2). My vehicle wasn’t ready until 1pm.
1/3/2025
Karen K. VERIFIED CUSTOMER
My issue is with Ford refusing to take responsibility and replace a faulty windshield. I plan to take the issue to a higher level. The employees at Bob Thomas were helpful.
1/1/2025
Donald M. VERIFIED CUSTOMER
A GREAT professional group that has the customer in mind.
12/31/2024
Jason K. VERIFIED CUSTOMER
My truck has 67000 miles on it. Now I have to buy a new transmission because of a Ford defect. That isn’t Ford tough.
To add insult to injury, I had to pay you the “diagnosis” fee to tell me something the internet already knew.
That is awful.
12/30/2024
Charlie W. VERIFIED CUSTOMER
Fast and Friendly Service !!!
12/28/2024
Jason H. VERIFIED CUSTOMER
They got me in quickly and got me back on the road quickly. They even had the sensor I needed in stock. Im happy with the service and staff.
12/27/2024
Rfd Construction. VERIFIED CUSTOMER
They always take great care of me and my vehicle!
12/24/2024
Jeannie S. VERIFIED CUSTOMER
Hi always is very responsive to our needs, listens, describes in detail what our vehicle needs. Is is great!!!
12/21/2024
Alvin G. VERIFIED CUSTOMER
Looked good, thank you for your professional help.
12/20/2024
Ed W. VERIFIED CUSTOMER
Joe has been great since I startEd W
12/18/2024
Michael D. VERIFIED CUSTOMER
Everyone was great and very professional
12/18/2024
Ellen U. VERIFIED CUSTOMER
Always willing to help and explain service !
12/18/2024
Kristen T. VERIFIED CUSTOMER
Michelle and Tom are very nice people to deal with they try there best to make me happy during a stressful situation.
12/18/2024
Michael T. VERIFIED CUSTOMER
Good service
12/17/2024
Cory J. VERIFIED CUSTOMER
Tom has always been very professional and courteous. I appreciate that he seems to care about the customers and explains every repair in detail. I will be back on next service for sure. Thanks cory