Service was awesome and a convenience. A few notes to think about in the future: scheduled times for the car to be expected to be completed. While I knew the car was expected at a specific time for pickup, I was unsure what time to expect it to be finished. For example 9-12 or 12-3. Also a curtesy vehicle would be helpful if it’s needed or necessary by the customer. The driver that comes to pick the customers vehicle could drive the curtesy car. Other than that, I think it was executed nicely and was a wonderful service. Thank you!
7/6/2023
Donald R. VERIFIED CUSTOMER
Quick and friendly
7/6/2023
Brian S. VERIFIED CUSTOMER
Joe is great!
7/5/2023
Cindy W. VERIFIED CUSTOMER
Good job. Great time
7/4/2023
Shawn H. VERIFIED CUSTOMER
It was 2 questions.
1. Was I satisfied. Yes, always have been. Since 2005.
2. Trade-in appraisal? That's 2 questions.
I absolutely despise bein misled.
7/3/2023
Kevin P. VERIFIED CUSTOMER
John is the very best. He always provides great service. I don’t go anywhere else. I wish I could work with him on my new car.
7/1/2023
Cheryl R. VERIFIED CUSTOMER
Tom is always so calm and pleasant. He always goes the extra steps to make sure I understand what the scope of work is and the cost. If there are things that need explaining about my car, I always leave understanding what he is saying. He and Michelle, as well as the other service department members can be trusted to give the best service! Thanks !!!
7/1/2023
Dean K. VERIFIED CUSTOMER
Wonderful service, expertise and professionalism by personal, informative and efficient on accommodating on services. Thank you.
7/1/2023
Mark S. VERIFIED CUSTOMER
Great job John. Thanks!
7/1/2023
Matthew R. VERIFIED CUSTOMER
Michelle has been very helpful. I appreciate her professionalism!
6/30/2023
Brent H. VERIFIED CUSTOMER
Asked for an oil change and tire rotation but only got the oil change. Waited an hour and 45 minutes for that and couldn’t wait any longer to complain about no tire rotation.
6/30/2023
Warren P. VERIFIED CUSTOMER
Tom did a great job handling my needs and issues. Grade “A” service !
6/30/2023
Kevin B. VERIFIED CUSTOMER
Tim, the body shop Mgr does a great job of making sure all the details get done well and quickly.
6/29/2023
Kathryn M. VERIFIED CUSTOMER
He did not tell me anything about my biggest urgent problem. I have badly dry rotted tires. Needed replacing ASAP. It was only written on the second page at the bottom. Thank god I was reading over everything which I don’t always do.
6/29/2023
Emmanuel C. VERIFIED CUSTOMER
Tom did a great job getting my care in and out. He communicated the issue and recommended a few services that were due for the mileage without any pressure sales. Great job overall
6/28/2023
Timothy C. VERIFIED CUSTOMER
Your team provides quality services and answered my questions politely.
6/28/2023
Timothy C. VERIFIED CUSTOMER
Did not and have not corrected problem.
Still waiting for a phone call.
6/28/2023
Chris E. VERIFIED CUSTOMER
Joe and the crew are always professional and go a great job
6/28/2023
Marvin R. VERIFIED CUSTOMER
Handled very well.
6/28/2023
Jason T. VERIFIED CUSTOMER
Made me confident he knew what I was describing despite me giving a horrible description of the issue and the issue was fixed and addressed very timely.