I had to call for pick up (too messed up to explain) and my leather seat was damaged by someone sitting in the drivers seat with something in their pocket
2/17/2023
Janean P. VERIFIED CUSTOMER
Very good service!
2/17/2023
Dean S. VERIFIED CUSTOMER
I really like working with Tom and the staff. Work is always done in a timely manner.
2/17/2023
Mae V. VERIFIED CUSTOMER
Tom is knowledgeable and helpful. He assures good quality of service.
2/17/2023
Sharon E. VERIFIED CUSTOMER
Appreciate the way They took the time To talk about the problem
2/16/2023
Ruqayyahk. B. VERIFIED CUSTOMER
My car is still not fixed the check engine light is on and the car is still not running right it is doing the same thing as before . They had my car for 30 days I would expect it to be running 100% better. I am not satisfied with the service I have received from the Service department at Bob Thomas dealership .
2/16/2023
Ellen U. VERIFIED CUSTOMER
Wonderful team! Efficient
2/16/2023
Nancy C. VERIFIED CUSTOMER
I don't let anybody else touch my car there isn't anybody else in my opinion it's qualified to thank you for always taking care of my Lincoln
2/16/2023
Karen H. VERIFIED CUSTOMER
l was told that i be paying only 119.00 on my day they wrk on my vehicle was 2-15 paid 211.00 first day .connor took care of me.said he was new.no excuse .i want the difference bk he promised me.also i had to go see what took so long to get to me see what was wrong with my vehicle.got there after 11:00 am set there for 2 hrs then i got up went bk there they said no one turn it in to whom isdoing paper wrk.i well not be bk there .i not gt that kind of money to threw away.i rate u poor
2/16/2023
Scott S. VERIFIED CUSTOMER
It was a tough job, and he endure it to the end. I'll be bringing more work into your building in next month
2/16/2023
Grant S. VERIFIED CUSTOMER
Came in with a check engine light, thought it might be the spark plugs. Replaced and spent $600. Stated the rough idle is better, I didn’t notice a difference, and the check engine light came back on a day later. Feel like a spent $600 for no reason.
2/15/2023
Kerry H. VERIFIED CUSTOMER
Thanks, no problem
2/15/2023
Arnold S. VERIFIED CUSTOMER
Car delivered with only.9 gallon of gas.Will be calling in the morning same problem.
2/15/2023
Warren P. VERIFIED CUSTOMER
Nicely done
2/14/2023
Diane C. VERIFIED CUSTOMER
Super happy that my car was serviced quickly. Called for an appointment and was able to get same day service!
2/14/2023
Payton N. VERIFIED CUSTOMER
Horrendous. Problem was NOT fixed. The amount of times my vehicle has been in your shop and not correctly fixed is fascinating. I recommend this place to no one. For purchasing OR service.
2/12/2023
Jacob C. VERIFIED CUSTOMER
Upon leaving I had a rattling noise and got home to look under my truck. When I did I found the guy doing the work picked my truck up on the lid partially using the skid plate bending it up into the exhaust. I am not sure if he damaged the exhaust yet to or just the skid plate.
2/11/2023
Lee P. VERIFIED CUSTOMER
John and the rest of the service staff did a terrific job as usual!
2/11/2023
Gregory W. VERIFIED CUSTOMER
Very quick service. Thanks
2/11/2023
Judy H. VERIFIED CUSTOMER
I liked that all of my dashboard settings were put back exactly like I had them. It was a challenge for me to get them the way I like!
Thank you for your great service!