Work done was what I’ve come to expect from B T Ford - correctly.
But I was told when I called to see if an appointment was needed to replace a taillight, I was informed to simply drive up to the door and we’ll have you “out of here in no time”. Been around for a while, and nearly 2 hours is not my definition of ‘no time”. Would have been glad to postpone if informed prior. Screwed up my afternoon big time.
coming back though, you’re still a pretty good outfit. Thnx
12/29/2022
Hank S. VERIFIED CUSTOMER
Very through and professional every time I come in for services
12/29/2022
Lupe S. VERIFIED CUSTOMER
Joe was able to be me fixed in a reasonable time. Great work!
12/29/2022
John F. VERIFIED CUSTOMER
As always, service was excellent and personnel were terrific!!!
12/29/2022
Max D. VERIFIED CUSTOMER
Everyone very professional and service is quick.
12/29/2022
Debra H. VERIFIED CUSTOMER
Everything was great! Very professional!!
12/28/2022
Cord L. VERIFIED CUSTOMER
Excellent, prompt service rendered.
12/28/2022
Katie K. VERIFIED CUSTOMER
So far everything seems just fine. Appreciate how quickly this service was completed. Thank you
12/28/2022
April L. VERIFIED CUSTOMER
Fast and easy. Thanks!
12/27/2022
Thad W. VERIFIED CUSTOMER
The service was very good and professional.
12/24/2022
Catherine G. VERIFIED CUSTOMER
Satisfied with service and people who helped me
12/22/2022
Brian S. VERIFIED CUSTOMER
Ryan is not so much the problem… maybe training is! He calls to deliver news that my beloved Ford F150 was done! As he so nicely put it, “stick a fork in it”. Now sorry don’t trust in that. Therefore, I am picking truck up and taking it somewhere where they will treat me like a serious customer. Not like “Oh Well”!
12/22/2022
Andrew F. VERIFIED CUSTOMER
I love the people who work for you.
12/22/2022
Roger S. VERIFIED CUSTOMER
Tom did a good job getting me in and out is a reasonable time. Thanks
12/21/2022
Karen B. VERIFIED CUSTOMER
Very friendly and helpful.
12/21/2022
Jody R. VERIFIED CUSTOMER
Zach is exceptional
12/21/2022
Jane M. VERIFIED CUSTOMER
Smooth and efficient, as always.
12/20/2022
Caroline S. VERIFIED CUSTOMER
Been my service place for 16 years for as long as I’ve owned this car.
Thanks guys. Merry Christmas and Happy New Year!
12/20/2022
David H. VERIFIED CUSTOMER
Since receiving the vehicle back from the shop, my wife has noticed a very strong odor in it that was not there before...she hasn’t been able to find the source or get rid of it. Please contact her at ****-****-xxxx to resolve. Thank you.
Dave Hazen
12/19/2022
Shannon S. VERIFIED CUSTOMER
Satisfied with the professional work you performed to my vehicle.
Thank you so much John Capponi!!