Brought in for an issue, was ignored and blown off. Truck still has issue.
11/9/2022
Debra B. VERIFIED CUSTOMER
I am not satisfied. The quote (which was for an insurance claim that Michelle knew) was not honored. Michelle also she would “ take care” of me for mud left in my vehicle on a previous visit and nothing was done. I would not recommend!
11/9/2022
Dan S. VERIFIED CUSTOMER
Great service today!
11/9/2022
Tangela G. VERIFIED CUSTOMER
Problem was not fixed. Recurred on the drive home. Repair must not have been tested to see if it fixed the issue because it immediately happened again as soon as we picked up the car.
11/8/2022
ERIC K. VERIFIED CUSTOMER
Unless I am mistaken, I was charged more than the two diagnostic fees I was quoted on the phone.
11/8/2022
TONEY C. VERIFIED CUSTOMER
I just wish I would have been told of the labor cost or the total cost.
11/4/2022
Tina M. VERIFIED CUSTOMER
They were quick and MUCH less than my dealership for the exact same oil and filter change. Will definitely be going back there for service! Thanks so much for the wonderful customer care!
11/4/2022
Judy A. VERIFIED CUSTOMER
The service team at Bob Jackson has always taken care of my vehicles. They are very professional and do a good job for me. Thank you.
11/3/2022
Penny G. VERIFIED CUSTOMER
Everyone was very efficient and friendly. Was repaired in the time they told me it would take. Could use chairs that’s more comfortable for those that wait for repairs to be done
11/2/2022
KENT J. VERIFIED CUSTOMER
Always great service!
11/2/2022
KAY G. VERIFIED CUSTOMER
I am always treated fairly
11/2/2022
Juan D. VERIFIED CUSTOMER
Great service. Completely satisfied
11/2/2022
Donnie N. VERIFIED CUSTOMER
I dealt with Michelle in service and she was fantastic. Thank you so much for making my experience a great one.
10/30/2022
Dave J. VERIFIED CUSTOMER
Great service, I didn’t buy my car at Bob Thomas but will I will always go there for my auto needs after my visit this week.
10/29/2022
DAVE L. VERIFIED CUSTOMER
Will do
10/28/2022
Melvin W. VERIFIED CUSTOMER
Job well done! Thank You!
10/28/2022
TIMOTHY M. VERIFIED CUSTOMER
The work was done precisely what I asked for in the used vehicle check up
10/26/2022
Mark H. VERIFIED CUSTOMER
He did a great job getting the vehicle repaired and us on our way since we had a time conflict
10/26/2022
Shawn H. VERIFIED CUSTOMER
As a blue tier Ford owner, I couldn't be more pleased with the complimentary pickup/drop off to get NY f150 serviced... such a convenience in today's world, as well as peace of mind that my trucks maintenance and well taken care of.. thanks again!
10/26/2022
Patricia K. VERIFIED CUSTOMER
I really appreciated John cleaning the inside of my windshield the front in the back. I have a lot of trouble with my shoulders in my arms and hands and I can’t do it so it was very much appreciated. Thank you