I was lied to. This company is dishonest and criminal. I was told I needed $1,100 worth of work done on my vehicle. I got two other quotes from reputable businesses that said nothing was wrong with my car. They are discriminatory and tried to take advantage of me because I am a young female. I have proof of this and the manager admired to the service department being at fault and dishonest. I will never return here and will spread the word.
10/21/2022
Beverly S. VERIFIED CUSTOMER
I was very satisfied with the experience I had at Bob Thomas Lincoln. Everyone very courteousl & professional.
10/21/2022
RICK K. VERIFIED CUSTOMER
It was an expensive $2,000 oil change
10/21/2022
Jarrod W. VERIFIED CUSTOMER
Great customer service as usual
10/21/2022
Marjorie H. VERIFIED CUSTOMER
I can always depend on my Ford dealership people to be helpful & courteous & doing a good job.
10/21/2022
Cathy G. VERIFIED CUSTOMER
Great Staff
10/21/2022
Tim S. VERIFIED CUSTOMER
Charged me more than the coupon i had because I did not have them rotate the tires.
10/20/2022
Karen L. VERIFIED CUSTOMER
Completely satisfied with service to my Explorer.
Excellent customer service as well.
10/20/2022
Doug G. VERIFIED CUSTOMER
Tom in the service department is why I go there. I trust him. He s a car and truck guy, good guy to have a chat with.
10/19/2022
Deanna S. VERIFIED CUSTOMER
John was professional, helpful and pleasant.
10/19/2022
Kevin P. VERIFIED CUSTOMER
John always does a fantastic job getting me in and out quickly
10/19/2022
James P. VERIFIED CUSTOMER
Everyone is always professional along with excellent service and advice. When it comes to my vehicles, I always appreciate John’s straight forward pointers to catch potential problems down the road
10/18/2022
William Z. VERIFIED CUSTOMER
Thought the price of the oil change and rotating tires was a little high for an employee discount. Probably won't have it done again by you since I can get it done down the road for 45.00 plus tax. That's with oil and filters and Free tire rotation. Can believe my truck took 8 qts of oil considering the owners manual says 7 qts.
10/18/2022
TIMOTHY P. VERIFIED CUSTOMER
Tom was very straightforward and honest about the vehicle. He provided a prompt and detailed explanation of what needed to be done with a cost associated to the repair.
10/18/2022
George B. VERIFIED CUSTOMER
You’re a service team provided value added services beyond my expectations thank you
10/18/2022
Daniel S. VERIFIED CUSTOMER
There at 7:00 and my car did not go on the lift till 7:40
10/18/2022
Michael T. VERIFIED CUSTOMER
Thanks
10/18/2022
Jack U. VERIFIED CUSTOMER
Great service.
10/17/2022
Theodore D. VERIFIED CUSTOMER
To have your oil changed takes to long if you want to compete with other oil change places you are going to have to get faster . My suggestion is to time to when someone gets there and when it is completed.