Took 1.5 hours for oil change and didn’t check belts or anything else that I seen
9/26/2022
Timothy C. VERIFIED CUSTOMER
Professional
9/26/2022
Andrew V. VERIFIED CUSTOMER
My appointment was scheduled for 7:30 am for a tire rotation and oil change, and it took two hours to complete.
9/26/2022
Karen H. VERIFIED CUSTOMER
got right in & out in 15 minutes .
9/26/2022
Chet S. VERIFIED CUSTOMER
It’s a small thing but my engine oil life wasn’t reset by the technician. Other then that, very satisfied.
9/24/2022
Brock W. VERIFIED CUSTOMER
Thank you.
9/23/2022
Mozell W. VERIFIED CUSTOMER
Today I had appointment the staff was professional and friendly. I got in right away and out.
9/23/2022
Donald S. VERIFIED CUSTOMER
You guys are awesome!!
9/23/2022
ERIC W. VERIFIED CUSTOMER
Joe and his team fixed a 7 month problem that didn’t get fixed at the West store on several trips. The transit transports small children and for months the repairs were never completed at the west Illinois store. I appreciate Joe Mary’s and what his team was able to do on the first try!!!!
9/23/2022
Beverly S. VERIFIED CUSTOMER
I was very happy with the service. Tom explained what was done in the service Dept with car problem. He had the car cleaned & delivered back to our home. Very much appreciated.
9/22/2022
Lee P. VERIFIED CUSTOMER
Tom is great at what he does. A true asset to your organization.
9/22/2022
GREGORY B. VERIFIED CUSTOMER
Ok
9/22/2022
Shelby C. VERIFIED CUSTOMER
Great customer service and smiles. Michelle was so personable and pleasant.
9/21/2022
Delbert C. VERIFIED CUSTOMER
Quick and friendly service.
9/19/2022
Dianne H. VERIFIED CUSTOMER
Love Bob Thomas Ford!!
9/17/2022
Melissa C. VERIFIED CUSTOMER
The female servicemanager was awesome! Her employee, was not ideal. Would love to work with female service manager again.
9/17/2022
Diane S. VERIFIED CUSTOMER
Excellent service! I fully expected to have to leave my vehicle overnight but John quickly assessed the problem and had me back on the road in about an hour! THANK YOU for having such great customer service… Always!
9/16/2022
William K. VERIFIED CUSTOMER
Work is done as asked review is honest charges are in line