Unnecessary work done for the sum of $330. You are not following manufacture guidelines. I have been faithful customer over 12 years. You always have been excellent and trustworthy. Now I have to double check everything or take my truck elsewhere. By the way Curtis has always been excellent as well. This is why car dealerships get a bad reputation.
5/2/2022
Gary G. VERIFIED CUSTOMER
Yes he told me that it was going to take a certain amount of time and it was done before the time I was told.
4/30/2022
Duane D. VERIFIED CUSTOMER
Great follow through and good communication.
4/26/2022
Paul H. VERIFIED CUSTOMER
Didn't get my rewards points
4/25/2022
PAM R. VERIFIED CUSTOMER
Very satisfied with service
4/23/2022
ROBERTO J. VERIFIED CUSTOMER
Jeff was great and explained the ford pass rewards well. He was awesome. Usually work with Curtis but Jeffery was fantastic
4/23/2022
Megan R. VERIFIED CUSTOMER
Very happy with the service!
4/21/2022
Debra C. VERIFIED CUSTOMER
Very timely !!
4/21/2022
Chris S. VERIFIED CUSTOMER
Appreciate the fine crew of service techs and managers at the west location. Keep up the good work ! You’ve made a loyal customer. ????
4/20/2022
KEN O. VERIFIED CUSTOMER
Good service
4/19/2022
David S. VERIFIED CUSTOMER
I will never be back to this dealership. I will be sending an email or letter to go over the details of the last three visits.
4/19/2022
Keith W. VERIFIED CUSTOMER
Everything was completed before the estimated time I was giving. I drive cross town just for the service department at Bob Thomas Ford West.
4/15/2022
Keith M. VERIFIED CUSTOMER
Always a job well done. We love Ford vehicles????
4/14/2022
STETZEL FARM. VERIFIED CUSTOMER
Fast service
4/14/2022
Robert O. VERIFIED CUSTOMER
Very good service from Jeff great experience
4/14/2022
Debbie N. VERIFIED CUSTOMER
Curtis Smith went above and beyond to help me. Thank you
4/9/2022
LAUREN H. VERIFIED CUSTOMER
Curtis was extremely helpful and knowledgeable. Service was great!
4/5/2022
Kyle S. VERIFIED CUSTOMER
Curtis is the man! Always helpful and professional.