Paid 60,000 for a truck and have only made two payments on it
And have had the windshield installed at the factory and re installed at the dealership under a recall and it still leaked . Flooded my truck and water stood in it for three days before I noticed it . Water flooded my carpet and covered wires in the rocker panel .
Dry it out and slap some silicone in the corner of the windshield and send me on my way. What about , what about detailing it, what the long term effects
Of water on my wire harness and running down the fire wall. What’s the long term
Effects of water on my carpet for three to four days when mold starts to form in less than 72 hours.
They did however change out my shifter that was also bad and fixed that safety issue .
Not happy with a flood in my new truck . Should have installed new carpet. It was new when I bought it .
10/1/2021
Jason C. VERIFIED CUSTOMER
Curtis in service is awesome. Took a bad situation with my car and turned it into something to laugh about. He should be training other service advisors on customer service. I’m a dodge guy but would consider an F150 just due to the great treatment from your back of the house crew.
10/1/2021
Stacy B. VERIFIED CUSTOMER
I picked up my car after hours. When I picked it up and started driving, I noticed the steering wheel shaking. The more I drove the worse it got and it started pulling to the right. I did drop it back off and left a note in the drop box. I’ll call to check on it in the morning, and I’m sure they’ll it fixed right.
9/30/2021
Steven S. VERIFIED CUSTOMER
All is well ????
9/30/2021
ED G. VERIFIED CUSTOMER
Great customer service with so much knowledge and curiosity!!!
9/30/2021
Rebecca D. VERIFIED CUSTOMER
Nice an friendly
9/29/2021
Betty G. VERIFIED CUSTOMER
It is always a pleasent experience.
9/28/2021
Jessica G. VERIFIED CUSTOMER
The service team went above and beyond for me. I was in and out less than hour with no appointment scheduled ahead. I needed a new battery. I was very happy with my service and because of this I will always come to this location.
9/28/2021
THE STELLAR. VERIFIED CUSTOMER
The service staff is very knowledgeable and understanding,
Got me in on a tight schedule and low staffing very appreciated.
Thank you like always great job
9/28/2021
Bradlee H. VERIFIED CUSTOMER
I wanted full synthetic oil, but i only got semi synthetic for the oil change. No one asked when we were there. I did say when making my appointment that I wanted full synthetic oil for my car. Other than that my experience was great.
9/28/2021
Lisa G. VERIFIED CUSTOMER
Very helpful
9/25/2021
Aaron E. VERIFIED CUSTOMER
Thanks!
9/24/2021
Dave K. VERIFIED CUSTOMER
I was waited on quickly when I arrived. I waited in the lobby but said I may go for a walk so just call me when my car was ready. They were pretty busy that morning but still completed my oil change faster than I expected. Very smooth process.
9/24/2021
Rachel K. VERIFIED CUSTOMER
Professional, quick, friendly. I appreciated the heads up when the part hadn't come in yet and the quick rescheduling. Thanks!
9/23/2021
Diana M. VERIFIED CUSTOMER
Your employees did just fine. Its the parts that caused the problem
9/23/2021
DEEPOK M. VERIFIED CUSTOMER
Curtis is engaged, knowledgeable, and a pleasure to deal with. His candor ion giving feedback is refreshing!