I very much appreciated the timely response to our maintenance need and the quality of service that was provided. You guys are absolutely top notch!
9/17/2021
Christopher V. VERIFIED CUSTOMER
I had a coupon for the works oil change and handed it to Richard. He said I could have it back he would take care of the price, no problem. When I came back to pick up the car, I asked the lady if the oil change had the discount. She said no, she didn’t know, there wasn’t a coupon. Asked if I had the coupon and then corrected bill. Kind of ridiculous for me to go through that process for $3 on a $700 bill but I had only come in for the oil change. Seems like a pretty valuable coupon for Bob Thomas. Please just take and process my coupon. Thanks.
9/16/2021
Sean H. VERIFIED CUSTOMER
Curtis has always done a great job for me. That's a big reason as to why I continue to bring my vehicle to Bob Thomas.
9/15/2021
MATTHEW L. VERIFIED CUSTOMER
Appointment scheduled 2 weeks out, no loaner car, car was dropped off at 8a no follow up, I had to call at 12p to see what was going on. Instructed car was doing on diagnostic at 1330hrs. When I dropped car off it was stated I needed it back to pick up son from school at 1430. Asked for shuttle driver at 12, after waiting till 1320, I had to contact uber to get a ride. Arrived at dealership, nothing was done with car. If call I can provide more detail.
9/15/2021
Brittany C. VERIFIED CUSTOMER
Thanks for your help!
9/14/2021
PATRICIA W. VERIFIED CUSTOMER
Curtis was courteous, helpful and kept me posted. I appreciated being made to feel appreciated.
9/13/2021
William A. VERIFIED CUSTOMER
Not really paid for job didn't fix what I went there for bought 2 cars there all they did was reset what I already did just my luck did find out I got some recaps that need fixed
9/11/2021
Jd'S Towing. VERIFIED CUSTOMER
Great service
9/10/2021
Lyle L. VERIFIED CUSTOMER
Why do you use Semi synthetic blend on oil changes instead
Of full synthetic???
9/10/2021
Trinity K. VERIFIED CUSTOMER
Thank you for fitting me right in. It was greatly appreciated!!
9/9/2021
Albert S. VERIFIED CUSTOMER
Great service. Keep up the good work.
9/4/2021
Tim M. VERIFIED CUSTOMER
Thanks for the service
9/4/2021
Alicia N. VERIFIED CUSTOMER
Tim helped me w my vehicle and was very professional. He got me in faster than expected and treated me w respect. I appreciate what he did for me when he didn't have too. Above and beyond and I will be doing services here again! I appreciate all he did.
9/3/2021
Mike R. VERIFIED CUSTOMER
Got the job done
9/1/2021
Steven C. VERIFIED CUSTOMER
Curtis is very professional
9/1/2021
Karen G. VERIFIED CUSTOMER
They are very kind helpful and understanding
8/30/2021
Margaret T. VERIFIED CUSTOMER
Parts had to be ordered and came in within a week
8/30/2021
CHARLES C. VERIFIED CUSTOMER
Great service and a great Team. We appreciate Curtis and Tim taking care of our vehicles.
8/27/2021
Katie C. VERIFIED CUSTOMER
He was very helpful and friendly. A pleasure to work with. Thank you!