Simple fix of a headlight. Curtis got me in the same day and I was out in a flash. I actually enjoy going to the dealership.
7/9/2021
Amy C. VERIFIED CUSTOMER
Timely knowledgeable service, kept notified at each step . Happy with the service
7/9/2021
Mary L. VERIFIED CUSTOMER
My explorer is my favorite vehicle that I’ve ever had! I’ve owned several vehicles in my life, and the service I receive from Curtis & your crew is the best! When I trade my explorer in I will be getting another explorer! Thank you!!
7/8/2021
JMS PROPERTIES. VERIFIED CUSTOMER
Hey Service on my vehicle was performed by John Elliott you did an excellent job! Sorry that you are not smart enough to keep him as an associate! Big loss on your part!
7/8/2021
JOHN H. VERIFIED CUSTOMER
Curtis and Tim were great as always.
7/8/2021
Patricia D. VERIFIED CUSTOMER
The crew at Bob Thomas are great and always do a great job.
7/8/2021
Lisa V. VERIFIED CUSTOMER
Thank you!
7/8/2021
Becky N. VERIFIED CUSTOMER
The people in the service center were all very friendly. They got my car in right away and I was back on the road within 30 minutes. I just purchased this car two weeks ago and they let me know there was 4 recalls that had not been performed on the car and they were able to get it scheduled for service on Thursday.
7/6/2021
HELEN D. VERIFIED CUSTOMER
Curtis was friendly. He also treated this old woman with respect and talked me thru the process that was needed to change out the air bag for the driver’s seat. Tell him thanks for the good service.
7/5/2021
STEVEN B. VERIFIED CUSTOMER
I'm happy.
7/5/2021
JAMES T. VERIFIED CUSTOMER
Originally brought in for oil leak. On 4/14/21 paid 1285.51 to replace valve cover, and oil pan gasket. Continued to leak. Allowed time to make sure it wasn't oil residue, and returned to shop. Given quote of $1196. to replace "front cover". Find cost of second service to be objectionable. Would cost to fix all three problems at same time $2481?
7/4/2021
Jeanne W. VERIFIED CUSTOMER
I feel very comfortable taking my care here and look forward to a long quality relationship with this dealership
7/1/2021
David C. VERIFIED CUSTOMER
Friendly, quick service.
7/1/2021
CHARLES L. VERIFIED CUSTOMER
Curtis was professional, courteous, and informative about my car’s condition and status. I would highly recommend Curtis to my friends.
6/30/2021
ROBERT D. VERIFIED CUSTOMER
Thanks Curtis. Great service as always!
6/29/2021
Eldon M. VERIFIED CUSTOMER
Great service
6/27/2021
BURTON V. VERIFIED CUSTOMER
Expense was out of control. They attempted to charge me for studs They broke. I still find it hard to accept that the catalytic converter failed immediately after they worked on my vehicle
6/26/2021
Marcus U. VERIFIED CUSTOMER
Problem was precisely identified & diagnosed. Parts came in sooner than expected. Work was completed in timely manner.
6/25/2021
Renee L. VERIFIED CUSTOMER
VERY SATISFIED!!
6/25/2021
Harrison G. VERIFIED CUSTOMER
Curtis Smith is an excellent service advisor. He has always taken care of me. I trust Curtis