Your service and parts team does a great job. The courtesy shuttle drivers have also been very pleasant. I am switching all of my service from another dealership that I have used for over 20 years.
Great Job.
Lex H
12/9/2020
Linda S. VERIFIED CUSTOMER
Curtis always gracious and accommodating. Travis the Tech great job. Thanks to Tim too!
12/3/2020
Frank D. VERIFIED CUSTOMER
The service department advisors and mechanics are always concerned and helpful! They are the best! Tim Rohr, Curtis Smith and Chuck the Master Mechanic looked over my Wife’s MKS, drove it, put it up on the hoist not once but twice for me looking for the noise my Wife heard. They also took it for two test drives! They are the best!
Thank You!
Frank D
12/3/2020
John P. VERIFIED CUSTOMER
Curtis has always provided excellent service and advice. He has excellent knowledge of the products and goes above and beyond at all times.
12/1/2020
James G. VERIFIED CUSTOMER
Thanks for the service beer was very pleased.
11/27/2020
Scott M. VERIFIED CUSTOMER
Curtis and the service team did a great job getting me in even though I did not have an appointment. Work was done in a timely manner and I’m back on the road again like Willie Nelson.
11/25/2020
Joshua O. VERIFIED CUSTOMER
Thank you
11/17/2020
MICHAEL G. VERIFIED CUSTOMER
They could have easily checked to see if repair actually worked. I dropped the car off at 7:30 and waited at home till 2pm and then when I got there, it was another hour getting repair fixed. My whole day shot waiting.
11/17/2020
James T. VERIFIED CUSTOMER
Good job.
11/13/2020
TERRY W. VERIFIED CUSTOMER
I feel there service department appears to be top notch.
11/7/2020
CHARLES C. VERIFIED CUSTOMER
Curtis Smith did a fine job but I miss John Elliott.
11/5/2020
Dianne J. VERIFIED CUSTOMER
Great person
11/4/2020
GALE P. VERIFIED CUSTOMER
Wonderful, send the survey for a great great report
11/3/2020
Ketchrin L. VERIFIED CUSTOMER
Service was fairly quick for a Saturday. :) Tim was very nice.
11/3/2020
Arthur F. VERIFIED CUSTOMER
Provided details in text response.
11/3/2020
Mike B. VERIFIED CUSTOMER
Always great to work with him. Quick, responsive, honest, and accurate. This is the first time I consistently bring a vehicle to a dealership because of this experience.
10/31/2020
KEVIN C. VERIFIED CUSTOMER
Curtis did an excellent job keeping us informed regarding our vehicle. The receptionist at the service window however, did not provide a good customer experience. She acted as though we were an inconvenience and simply stated, "I don't have your paperwork." No effort to find it call anyone etc. I stated that we were called to pick up our vehicle. She merely shrugged. The lady seated behind her had to tell her to call and find out what was going on. Not exactly a positive customer experience.
10/30/2020
Patricia W. VERIFIED CUSTOMER
Curtis was courteous and helpful. Service was performed as promised.
10/30/2020
Thomas W. VERIFIED CUSTOMER
Great service.
Multiple surveys.
Everything was perfect