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Real Reviews from VERIFIED CUSTOMERS
Penny B. VERIFIED CUSTOMER
Curtis is an amazing person. Always is very helpful!
9/18/2020
Grant H. VERIFIED CUSTOMER
Easy to work with. Helpful and personable.
9/18/2020
James K. VERIFIED CUSTOMER
Curtis is always great... responsive.... funny .... sincere
9/17/2020
SALLY S. VERIFIED CUSTOMER
Mr. Smith is so helpful, courteous accommodating and very timely even when I had a problem getting my car in on time. I hope your company will acknowledge him with an "atta boy" because this was the best service I have received anywhere for anything in a very long time. Like the good 'ole' days. SALLY S
9/17/2020
Anne M. VERIFIED CUSTOMER
Great service!
9/16/2020
Olivia M. VERIFIED CUSTOMER
You sold us a lemon, and instead of taking care of the problem, you said it’ll be better if we just bought a new car. This is for a 3 year old car. What a disgrace.
9/16/2020
TING J. VERIFIED CUSTOMER
Curtis and the entire service department at Bob Thomas have always done an amazing done. Thank you!
9/16/2020
John L. VERIFIED CUSTOMER
Great job.
9/15/2020
Charles C. VERIFIED CUSTOMER
I’ve never had a bad experience in all the years I’ve been coming there.
9/14/2020
Daniel J. VERIFIED CUSTOMER
Curtis has done a fantastic job being my service advisor since I purchased the car. Even with all that happened to it immediately after I purchased it.
9/12/2020
Marcus U. VERIFIED CUSTOMER
Service was quicker than expected; I was adequately informed on part prices
9/11/2020
John S. VERIFIED CUSTOMER
Very courteous employees. Excellent service
9/11/2020
Linda L. VERIFIED CUSTOMER
Love coming here I know it's going to be done right
9/11/2020
Steven J. VERIFIED CUSTOMER
I have been seaking service for an issue with my 2019 f150 for over 3 months. First the service manager tells me he has me covered and will get my truck fixed ASAP, then I call the next day to check on status and find out the manager no longer works for the dealer. Then next manager tells me it’s normal for my truck to lurch into gear on start up and make a thud sound like the trans is falling out. I’m tired of the run around. It seams there waiting for my warranty to just run out and not have to worry about it anymore.
9/10/2020
Linda E. VERIFIED CUSTOMER
Got us right in. Very quick. Very nice.
9/9/2020
Mary M. VERIFIED CUSTOMER
GOOD JOB
9/9/2020
Kevin D. VERIFIED CUSTOMER
Gave me a break on the diagnostic charge because the same repair had been done on one of my other wheels two weeks earlier. I appreciated that. Saved me about $40.00.
9/2/2020
Russell R. VERIFIED CUSTOMER
Curtis did a GREAT JOB!!!!!!!!!!!!
9/1/2020
Nettie M. VERIFIED CUSTOMER
Excellent service
9/1/2020
Bill W. VERIFIED CUSTOMER
Curtis did an excellent job scheduling the appointment, communicating the service needs, and following up afterwards with additional information. Please pass my appreciation to him.
9/1/2020