Dave always takes care of our cars. I like dealing with him when I’m out there
3/24/2023
Christopher L. VERIFIED CUSTOMER
Very professional and accommodating. Reassured us that everything was handled correctly and that we should be good to go. The whole dealership runs like a well oiled machine!
3/24/2023
Gordon L. VERIFIED CUSTOMER
Done when they said it would be done.
3/24/2023
Lon N. VERIFIED CUSTOMER
Doug was very good & explained everything about the problem with my pickup
3/23/2023
Craig B. VERIFIED CUSTOMER
The charges for the cabin air filter and installation were unusually high. My guess is getting the filter is why the wait was extended to one and a half hours. The cost and the wait was not appreciated.
3/22/2023
Lesa F. VERIFIED CUSTOMER
I got the text that my vehicle was complete, and I got the survey that you had service my vehicle. My vehicle was never in your shop this week. I have my vehicle I had my vehicle yesterday and it probably hasn’t been there for a month. The sales department was great, but your service is very lacking. Post sale.
3/22/2023
Ann L. VERIFIED CUSTOMER
Thank you for your cheerful service today. Dave! I appreciate your help in keeping me safely on the road.
3/21/2023
Jay F. VERIFIED CUSTOMER
He was very professional and enjoy working with him.
3/19/2023
Brian L. VERIFIED CUSTOMER
Drives well, problem fixed and rest of normal maintenance taken care of all at once. Good opportunity to get it all done.
3/17/2023
Margaret O. VERIFIED CUSTOMER
A
3/16/2023
Robert F. VERIFIED CUSTOMER
Quick and professional work.
3/15/2023
Marlyn C. VERIFIED CUSTOMER
Very satisfied with the service we received.Gary was very respectful and helpful.
Thank you!
3/15/2023
Jim J. VERIFIED CUSTOMER
Good job.
3/14/2023
Penny N. VERIFIED CUSTOMER
Sorry I'm not trying to give you a bad rating I'm having another issue with this truck since I got it back from you guys as soon as I got home I noticed after I opened the hood there's water blowing all over the top of my engine and my battery says low voltage can somebody tell me why please? Other than that I'm very happy with the service I got there your mechanics are awesome. But your receptionist told me that they couldn't replace the motor yes they can and the mechanic said it wouldn't cost me nothing I beg to differ because I've been through this with this truck before whenever the manufacturer has to replace that engine there is a boatload of parts that are not covered that have to be replaced when you put a new motor in cuz otherwise it voids the warranty.
3/12/2023
Not Provided. VERIFIED CUSTOMER
The service took longer than anticipated but thank you for the loaner vehicle. It made all the difference in going on with my regular day and night. Thanks again!
3/12/2023
Jaime K. VERIFIED CUSTOMER
Your service department was great but I wasn’t able to see an actual invoice, just the amount owed.
When my husband, Doug, stopped out on Saturday to grab our keys, the sales guy was extremely rude. He looked up our invoice and said it wasn’t paid (paid on Friday), said it had to be incorrect because of the work I had done, not realizing we had warranty work done. If you want additional details, please contact Doug (****-****-xxxx)
3/12/2023
Joann S. VERIFIED CUSTOMER
Quick and great service
3/12/2023
Debra H. VERIFIED CUSTOMER
They had a challenge with my Fathers car!! When I saw the work they had done I was thrilled!!! I will be bringing all our vehicles to Dale Howard to be detailed????Thank you for a great job????