Thanks for the prompt service. I can always count on you to be helpful and friendly and get things done in a timely manner.
7/11/2021
Alexis D. VERIFIED CUSTOMER
They picked my van up in the morning. I got off work and it wasn't back. I had to call two different phone numbers to get someone to answer. Finally got ahold of someone and told them I'm off work and don't have my vehicle. The lady states that their drivers had been busy delivering cars to Hampton and just assumed I got off work at 5. Wouldn't it have been easy to drop my car off- the quarter-mile it is from Dale Howard before going to Hampton than to guess when I got off work? Also, curious why my bill was $20 more than usual for a simple oil change. $55 for an oil change in a minivan seems excessive.
7/10/2021
Nancy G. VERIFIED CUSTOMER
He was very thorough.
7/10/2021
Marlys B. VERIFIED CUSTOMER
I was told what was wrong with my car and when it would be done.
7/8/2021
Barbara B. VERIFIED CUSTOMER
Jeremy went up and beyond to make my issues with my car were taken care of faster and better than we thought.The other employees were also very friendly and helpful.You have a great crew.
7/8/2021
Patricia M. VERIFIED CUSTOMER
Dale Howard's always has excellent service! Very satisfied with everything they do! I trust them completely to take care of any concerns that I have. I feel safe traveling alone knowing my car is well maintained by them!
7/8/2021
Steven S. VERIFIED CUSTOMER
Bryan got my tire fixed right away, even though it was after 5. Thank you!!
7/8/2021
Dallas H. VERIFIED CUSTOMER
Quick and satisfied.
7/8/2021
Travis R. VERIFIED CUSTOMER
Great down to earth people
7/5/2021
Marcy L. VERIFIED CUSTOMER
Dave did a great job trying to figure out the vibration noise y car was making. Attempted to fix, but has made no difference. Vibration noise remains the same. Have scheduled another appoitment.
Could make me completely satisfied when vibration noise is gone.
7/3/2021
Roger W. VERIFIED CUSTOMER
Dave Cellan’s service was very good. However, I continue to be disappointed that the technicians cannot improve the operation of the lane alert feature on this auto. To be blunt, it is basically nonfunctional. If this feature was important to someone, they certainly should NOT buy an Equinox.
7/3/2021
Scott Or. VERIFIED CUSTOMER
The new Blue Oval looks great on our Edge! Work was done fast and efficiently.
7/3/2021
Patrick O. VERIFIED CUSTOMER
The loner vehicle could be cleaner
7/3/2021
Gordon L. VERIFIED CUSTOMER
Always friendly and helpful.
7/2/2021
Mona E. VERIFIED CUSTOMER
David was great! He listened to my concerns and treated me with respect and fully explained everything! Good guy!
7/1/2021
Robert G. VERIFIED CUSTOMER
Bryan was professional, courteous and informative in telling me what was being done every day my truck was there.