Mike was very courteous, knowledgable, and prompt.
4/21/2021
Kirby L. VERIFIED CUSTOMER
Mike is the best, and that is why we keep coming back.
4/21/2021
Steven R. VERIFIED CUSTOMER
Mike did an excellent job. I hope to work with him again.
4/20/2021
Lisa M. VERIFIED CUSTOMER
Mike provided amazing customer service and expertise!!
4/18/2021
Fredrick T. VERIFIED CUSTOMER
I have been coming to Scott Robinson for years. Mike has helped us service 2 Accords and 2 Civics over the years. The 2006 Civic Hybrid is still running over in Germany. He is excellent in meeting deadlines, responding to questions, and the car is always repaired correctly. Darren and Mike are a great team. Keep them together.
4/17/2021
Richard B. VERIFIED CUSTOMER
Mike was wonderful, he always take care of me and my car with care.
Thanks
4/14/2021
Concepcion M. VERIFIED CUSTOMER
Attends to customer promptly. Answers customer inquiry through email and request attended .
4/13/2021
Carolyn S. VERIFIED CUSTOMER
As always very satisfied with the work and services provided. Wouldn’t go anywhere else. Thanks
4/13/2021
Lawrence T. VERIFIED CUSTOMER
Excellent
4/11/2021
Sylvester G. VERIFIED CUSTOMER
The service was great.
Thank you...
4/9/2021
Anthony V. VERIFIED CUSTOMER
Very Happy that Darin was able to get the results of correcting the failed struts
He’s very honest and he did not tell anything that he couldn’t deliver. I’m thankful
That I have a great service manager who knows every aspect of his job. I trust him. That’s priceless in this day and age
4/7/2021
Valyn C. VERIFIED CUSTOMER
Job well done! Thanks
4/4/2021
Naoko F. VERIFIED CUSTOMER
We were so impressed that he took time to understand our concerns. Also, he explained us well what were found on my vehicle and he made sure that we were satisfied the service before we left. Thank you very much.
4/4/2021
Craig T. VERIFIED CUSTOMER
He did good work, got it done quickly and great customer service.
4/3/2021
David B. VERIFIED CUSTOMER
Darin Ishitani, the Service Manager and Geoffrey our service advisor, are very professional and efficient at their jobs. Our Honda Accord was serviced and returned as promised. They're a real asset to the S.R. Service center !
4/3/2021
Brenda C. VERIFIED CUSTOMER
Geoffrey was patient and explained the issues a few times for us as asked and it was very appreciated. My main concern was I was not kept in communication of the status and progress of the work or when the vehicle would be done. After 4 hours, I had to call for a status. A touch base phone call in where the car was at for the repair would have helped with expectations of when it would be done.
4/3/2021
Michael W. VERIFIED CUSTOMER
Geoffrey Viray is an asset to your service department and has all the qualities necessary for satisfying your customers. He is polite, knowledgeable, efficient and detail oriented. Darrin Ishitani, as always is running a well- oiled operation.
4/2/2021
Sharrie P. VERIFIED CUSTOMER
Very friendly and easy to talk to.
Answer any questions thats ask about the service that's been done. Very efficient. Thank you for the good service.
4/2/2021
Martha S. VERIFIED CUSTOMER
Satisfied even though we did not have an appointment.
4/1/2021
Stephanie T. VERIFIED CUSTOMER
Mr Mike Sakamoto has always been a true professional. He provides excellent recommendations for issues or concerns that arise regarding our vehicles. He provides excellent customer service and is very reliable.
Would highly recommend this facility for service and Mike as an outstanding service advisor.