Harold was awesome!!! Not an easy job, and he handled us perfectly.
10/29/2021
Amanda B. VERIFIED CUSTOMER
Nicole was very helpful!!
10/29/2021
Jane L. VERIFIED CUSTOMER
I just needed air in my tires since the warning light came on, Illia was extremely professional and took care of this issue ASAP. Great job and for me peace of mind,
10/29/2021
Dora H. VERIFIED CUSTOMER
Thanks To Audi to have smart ,kind and hard worker Mis Nicole and the team that fixed my car. Excellent to the team.
From Dora Heinrich
10/29/2021
Frances N. VERIFIED CUSTOMER
Just great service
10/28/2021
Alice T. VERIFIED CUSTOMER
Nicole was wonderful. She explained things to me in a way that I could understand, including services she recommended. She was delightful and efficient. Audi Fort Lauderdale is lucky to have her
10/28/2021
Carol B. VERIFIED CUSTOMER
Jerrick was very patient with the insurance company and me!! Thank you Jerrick. He was also great with follow up information.
10/28/2021
Roy K. VERIFIED CUSTOMER
Harold answered all of my questions completely and handled the appointment very professionally
10/27/2021
Samantha R. VERIFIED CUSTOMER
Nicole was very professional and gave excellent service and advice to us. I think she went beyond what we initially asked of her. Thank you.
10/27/2021
Glenn S. VERIFIED CUSTOMER
I pulled in to the service area. This is my first Audi. No one met me. When I picked my car up I was a little disappointed the radio had been put on somebody’s urban rap station.
10/27/2021
Kathi D. VERIFIED CUSTOMER
I sold the Q3 to Audi Ft Lauderdale during this service today.
10/27/2021
Kory L. VERIFIED CUSTOMER
I’ve already spoken to the Service Manager and shared my concern. Overall I have been very pleased with the service at this location until this visit. My previous advisor was phenomenal. Based off of my most recent experience with Harold, I was appalled by his lack of customer service. Very disappointing experience as I know know Audi strives to give great service but Harold’s service was far from great in so many ways (unfriendly, rude, lied to me and hung up on me) none of which I would expect from any person working in customer service but certainly not from Audi.
10/27/2021
Jennifer K. VERIFIED CUSTOMER
You did a great job! 5stars!
10/27/2021
Walter C. VERIFIED CUSTOMER
Nicole was great! Very happy she was my advisor.
10/27/2021
Silvercar (. VERIFIED CUSTOMER
I am completely satisfied with my recent service. Jerrick Warren was very professional and knowledgable. Thank you Audi Fort Lauderdale for a great experience.
10/27/2021
Tim G. VERIFIED CUSTOMER
The explanation for my problem wasn’t backed up by data. Techs didn’t realize or research fact that tires were brand new (3 months, late 2019) before COVID work from home, and tires didn’t make that sound when I dropped off car in December 2020, but did when service tech returned my car after that appt.
10/27/2021
Marie P. VERIFIED CUSTOMER
Jerry provided the best service experience!
10/27/2021
Joseph S. VERIFIED CUSTOMER
Jerrick was very pleasant and professional. I hope I get him every time.
10/27/2021
Wanda H. VERIFIED CUSTOMER
Yes. Jerrick was great.
He was very nice and professional. He called us multiple times to explain the service and pricing. We like Jerrick a lot.
We give him 10 Stars!????????????
10/26/2021
Doron B. VERIFIED CUSTOMER
Nicole was really professional, kind and responsive.
Was a pleasure