I was told the repair should be covered under my warranty. If it wasn’t I would receive a call to discuss. At the end before closing I received a call my car was ready. The repair was not covered but the work was completed anyway
Very dissatisfied and disappointed
Rick L
5/4/2021
Christian L. VERIFIED CUSTOMER
Excellent service from Nichole
5/4/2021
Ramon R. VERIFIED CUSTOMER
Efficient and effective.
5/4/2021
Saggy A. VERIFIED CUSTOMER
Nicole was great and communication was great!
5/4/2021
Lazara O. VERIFIED CUSTOMER
Amazing customer service
5/4/2021
William C. VERIFIED CUSTOMER
Nicole was excellent
5/4/2021
Linda C. VERIFIED CUSTOMER
Eric and Victor (especially) take better care of my 20-yo car than I do.
Service department there is top-notch: every one of them!!
5/4/2021
Lina V. VERIFIED CUSTOMER
The service was excellent. I’m very satisfied.
5/3/2021
Angela F. VERIFIED CUSTOMER
Excellent service!!!
5/3/2021
Camilo R. VERIFIED CUSTOMER
I cannot be any happier with Eric. Out of every dealer employee I’ve ever worked with, Eric has been the most helpful by far. As long as I have an Audi, I’ll be working with him.
5/3/2021
Roberto L. VERIFIED CUSTOMER
Excellent service
5/3/2021
Francesca D. VERIFIED CUSTOMER
Audi’s service department was outstanding, Robert was very helpful and accommodating.
5/3/2021
JOHANNA N. VERIFIED CUSTOMER
Nicole was a pleasure to work with!
5/3/2021
Adam S. VERIFIED CUSTOMER
I was told my car would be ready 4/28. The repairs were dragged through the week and I was texted on Friday telling me my car was ready. On my way to pick up the car after work I was told it wasn’t ready and it was a false alarm. Since then I had an automated message telling me my car was ready 5/1 and proceeded to drive over to find out it still isn’t ready. A lot of over promising and under delivering.
5/1/2021
Ausie T. VERIFIED CUSTOMER
As always first class staff Excellent and friendly. ????????????????????????.
5/1/2021
Sandy B. VERIFIED CUSTOMER
Eric is terrific!!
4/30/2021
Larushiea C. VERIFIED CUSTOMER
I paid to have my spark plugs changed but there’s no screws to secure that part of my car. Eric, himself, i absolutely wonderful but i would appreciate some screws.
4/30/2021
Hans S. VERIFIED CUSTOMER
Eric did an excellent job.
4/30/2021
Kevin K. VERIFIED CUSTOMER
I love the every little detail factor your dealership maintains each time I come in for service with my S3. Ot is noticed and very much appreciated. Keep it up Audi Ft. Lauderdale.
4/30/2021
James D. VERIFIED CUSTOMER
I’m always satisfied with the work I have done by Fort Lauderdale Audi!
Thank you, Jim D’Apollonia