Eric did a great job as my new service advisor. He could not have done any better
4/14/2021
Deborah C. VERIFIED CUSTOMER
Jason was great! everything was made so easy for me and he was always available when I needed anything, it was so effecient, he made everything so easy and he was very kind.
4/14/2021
Ej L. VERIFIED CUSTOMER
Thank you
4/14/2021
Ana K. VERIFIED CUSTOMER
Yes. Service agent was kind and very friendly
4/14/2021
Steven B. VERIFIED CUSTOMER
No issues with the service advisor’s communications or so far, the quality of the work; only drove the car 3 miles home. However, the cost to fix the issue was exorbitant. Approx. $2,200 to fix a side view mirror not unfolding is ridiculous. I don’t know the exact part, but assuming it was the motor to rotate the mirror body at $800 is unbelievable. You guys do nice work, but the bottom line is $285/hr, for car repairs is something I cannot justify so I don’t know that I will be coming back.
4/14/2021
David R. VERIFIED CUSTOMER
I am very happy to be back with Audi. Eric Palmer is a true professional and the quality of his customer service is excellent. It is a sincere pleasure to deal with and individual who truly cares about providing total customer satisfaction.
4/14/2021
Cory J. VERIFIED CUSTOMER
Very helpful. Brought it in unknowingly having a nail in my tire and he had it ready by 9am.
4/13/2021
Hermis O. VERIFIED CUSTOMER
Robert was great as always!!
Thank you very much!!
4/13/2021
Tyler H. VERIFIED CUSTOMER
Eric was absolutely great!
4/13/2021
Lance C. VERIFIED CUSTOMER
My experience was awesome!
4/13/2021
Gabriel L. VERIFIED CUSTOMER
All was ok
4/12/2021
Brian L. VERIFIED CUSTOMER
Robert was great to work with!
4/12/2021
Sharalyn V. VERIFIED CUSTOMER
Nicole Joyner was by far the best service manager I’ve had at Audi. She greeted me upon arrival, was professional and kept me up to date by text. Excellent employee.
4/10/2021
Joanne P. VERIFIED CUSTOMER
Special thanks to Nicole for taking care of of me! She made sure I received a loaner, called with updates and even found my garage opener that I left in the loaner car.
4/10/2021
Scott S. VERIFIED CUSTOMER
Nicole was amazing to work with. Polite, accommodating and honest...everything I look for when working with someone.
4/9/2021
William T. VERIFIED CUSTOMER
All was fine
4/9/2021
Richard F. VERIFIED CUSTOMER
Excellent customer service. Very courteous and very prompt. I feel he is best service advisor I have ever had
4/9/2021
Peter G. VERIFIED CUSTOMER
Eric Palmer was outstanding!
4/9/2021
Marlene K. VERIFIED CUSTOMER
Eric is very professional and knowledgeable and always gives me good service. He pays attention to detail which is very important to me. He keeps in touch about the progress of the service being done on my car. He is definitely an asset to your team!