I dropped the car on Friday morning. Nobody called me with status. I called for an update, was told I would be called back. Nobody called back. Same on Saturday. I called Monday morning and was told car had not been serviced and would not be before Tuesday. So, I picked it up. I will never return to Audi Fort Lauderdale.
1/28/2021
Eugene W. VERIFIED CUSTOMER
Eric is always ready for me and keeps me informed throughout the whole process. I will always take my vehicle to him.
1/28/2021
Veronica M. VERIFIED CUSTOMER
The car cleaning could be a bit better.
1/28/2021
James B. VERIFIED CUSTOMER
Robert was pleasant and helpful in answering my questions and facilitated my order for accessories. A very pleasant experience!
1/27/2021
Linda C. VERIFIED CUSTOMER
Easy to access (online scheduling)
Easy drop-off & pick-up
Great communication before, during and after the process
1/27/2021
Joseph H. VERIFIED CUSTOMER
Robert’s the man. Very thorough and gets everything done. I appreciate the effort and hard work!
1/24/2021
Richard R. VERIFIED CUSTOMER
Robert was helpful
1/24/2021
Stephen S. VERIFIED CUSTOMER
GreAt service team of robert and Erie Very professional
1/23/2021
Todd M. VERIFIED CUSTOMER
Carlos was fantastic
1/22/2021
Jiraporn W. VERIFIED CUSTOMER
Eric was great! Friendly, professional, knowledgeable. This is how customer service should be! Thank you again Eric.
1/22/2021
Victor D. VERIFIED CUSTOMER
Everything went smoothly and efficiently.
1/21/2021
James D. VERIFIED CUSTOMER
I have always been extremely satisfied with your work! Thanks, Jim D’Apollonia
1/21/2021
Joseph C. VERIFIED CUSTOMER
Totally upset. I may even call Bret Macy to dos the way i was treat when I dropped the car off and the condition of my car when it was returned.
1/21/2021
Darryen R. VERIFIED CUSTOMER
Nicole was great, walked me through all the steps and progress; made sure to update me once everything was available and we were good to go.
1/21/2021
Peter C. VERIFIED CUSTOMER
Friendly - Made the Process Easy. Thank You.
1/20/2021
Mario C. VERIFIED CUSTOMER
Jason was friendly and kept me informed.
1/20/2021
Rafael J. VERIFIED CUSTOMER
This time it was good
1/20/2021
Kenneth H. VERIFIED CUSTOMER
Thank you
1/19/2021
Zehava L. VERIFIED CUSTOMER
Unreliable service was not pleasant, did not really come at my request and the service manager was not accurate. I was there for two hours just to change a wheel that took them ten minutes I asked that I should go back to work. Unfortunately the service manager and his assistants sat down and did nothing to help me with the matter. They claimed everyone was on break. I asked why you did not update me before? It seems to me that they are not nice and all my comment is they laughed something I did not feel good about it. Very very disappointed ****-****-xxxx I would love to talk to the person in charge because I intend to spread this immediately